Directory Services Engineer, Customer Identity & Access Management (Puerto Rico)

Date Posted: 2026-09-08 Country: United States of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The RTX Enterprise Services organization is currently recruiting for a Directory Services Engineer to join the Customer Identity & Access Management (CIAM) team. The Directory Services Engineer will be responsible for owning, operating, and enhancing the company’s External Identity Directory platform and its supporting cloud infrastructure within. This role ensures the reliability, performance, and security of [... source excerpt omitted ...] sely with security, networking, and application teams to drive continuous improvement, ensure compliance, and deliver a resilient and scalable external identity environment. What You Will Do Architect, implement, and maintain the External Identity Directory (PingDS) and associated AWS Infrastructure Design secure, scalable identity solutions supporting B2B/B2C Scenarios, partner identitys, and application integrations Define and maintain platform roadmaps, standards, and runbooks Establish robust identity lifecycle processes (registration, verification, profile management, credential recovery, deactivation/cleanup). Lead and execute on migration of External Identity Directo [... source excerpt omitted ...] ncident response and postmortems. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience. Experience working with Identity/Directory Services or Infrastructure Engineering Experience working with authentication protocols (SAML 2.0, OIDC/OAuth 2.0, LDAP, Reverse Proxy) Experience with an enterprise directory services platform Experience with Network architecture, protocols, and enterprise firewall rules