Sr. Program Manager, Tech - Workday Workforce Management - Seattle, WA (Hybrid)
AI summary of the role
Senior Program Manager leading technology initiatives for HR Operations & Analytics, focusing on Workday Workforce Management (Scheduling & Labor Optimization) and AI enablement across HR.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Support Workforce Management teams by enabling and optimizing Workday Scheduling and Labor Optimization tools
- Partner with non-technical and technical stakeholders to support AI initiatives, including evaluating AI-driven tools and enabling responsible adoption across HR functions
- Own project intake & prioritization and roadmap execution for HR technology and analytics related initiatives
- Deliver high-impact and complex programs by driving intake, defining requirements, and executing integrated plans across multiple teams
What you’ll bring
- 5+ years of successful program, project, or product management experience with SaaS solutions
- 4+ years of HRIS and/or Workforce Scheduling & Labor Optimization tool experience in a large corporate environment
- Experience managing stakeholder relationships
- Understanding of AI technologies and their application within HR
Technologies
Workday · Workday Scheduling · Workday HCM · Jira · SaaS · AI · HRIS · Labor Optimization
About Nordstrom
US premium department store and off-price Nordstrom Rack operator serving ~50k employees across full-line flagship stores and 350+ Rack locations nationwide.
Acquired · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
Job Description Nordstrom has an exciting opportunity on the HR Operations & Analytics Program Management team for a Senior Program Manager, Tech to drive initiatives that deliver significant value to Nordstrom and our employees. The role reports to the Sr Manager, Program Mgmt for Tech HR Ops & Analytics. Our team is responsible for delivering on the Nordstrom vision to be as renowned for our employee experience as we are for our customer experience. As a Sr. Program Mgr, Tech, you will work closely with cross-functional teams to develop, design, build, and launch technology solutions in support of this vision, specifically by supporting workforce management systems and driving enablement of AI technologies across HR. A day in the life… Consult internal partners on effective utilization of technology to support their processes Support Workforce Management teams by enabling and
More from the job description
Job Description Nordstrom has an exciting opportunity on the HR Operations & Analytics Program Management team for a Senior Program Manager, Tech to drive initiatives that deliver significant value to Nordstrom and our employees. The role reports to the Sr Manager, Program Mgmt for Tech HR Ops & Analytics. Our team is responsible for delivering on the Nordstrom vision to be as renowned for our employee experience as we are for our customer experience. As a Sr. Program Mgr, Tech, you will work closely with cross-functional teams to develop, design, build, and launch technology solutions in support of this vision, specifically by supporting workforce management systems and driving enablement of AI technologies across HR. A day in the life… Consult internal partners on effective utilization of technology to support their processes Support Workforce Management teams by enabling and optimizing Workday Scheduling and Labor Optimization tools Partner with non-technical and technical stakeholders to support initiatives connected to artificial intelligence, including evaluating AI-driven tools and enabling responsible adoption across HR functions Hold HR and Technology stakeholders accountable to design principles Collaborate with technology teams and business leaders to enable core capabilities and deliver business value Present demos, status updates and risk/mitigation strat [... source excerpt omitted ...] ke & prioritization and roadmap execution for HR technology and analytics related initiatives Own process design for system-related processes and ensure actionable & clear system requirements are gathered, user acceptance testing plans are developed, and successful roll outs of initiatives occur Prioritize feature opportunities and develop backlog, supporting the roadmap Deliver high-impact and complex programs by driving the intake of requests, defining, and analyzing requirements, and executing integrated plans across multiple teams Engage with vendors to influence SaaS product roadmap Benchmark with industry peers Utilize research and usability sessions to validate feature d [... source excerpt omitted ...] be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San
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