Solutions Architect, Mid Market
AI summary of the role
Middesk is hiring a Solutions Architect to own the technical health, adoption, and growth of Mid Market and Scaled accounts.
What you’ll do
- Own the technical relationship for key accounts as the primary technical point of contact.
- Drive successful onboarding and implementation from scoping to go-live.
- Monitor account health and usage patterns to identify risks early.
- Troubleshoot complex issues by diving into logs, payloads, and data workflows.
What you’ll bring
- 5+ years in a customer-facing technical role (Solutions Architect, TAM, Solutions Engineer, etc.)
- Experience supporting B2B SaaS products with API-first or data-centric integrations.
- Strong familiarity with APIs, data workflows, and SQL.
- Proven track record with mid-market and enterprise customers, ideally in fintech or regulated industries.
Technologies
APIs · SQL · data workflows · integration design · architecture review · troubleshooting · logs · payloads · runbooks
About Middesk
API-first platform for business identity verification (KYB), fraud prevention, and underwriting — used by fintechs, banks, and marketplaces to onboard business customers faster.
Series B · 100–200 people
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