Sr. Business Analyst - Microsoft D365 CE
AI summary of the role
This role leads functional design and delivery of Microsoft Dynamics 365 Customer Engagement and Power Platform solutions for a global semiconductor foundry.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Engage with business stakeholders and product owners to translate strategic and operational needs into clear functional requirements using Agile/Scrum across D365 CE and Power Platform.
- Lead end-to-end functional ownership of D365 CE user stories including backlog refinement, fit-gap analysis, acceptance criteria, and UAT.
- Own functional design of the Customer Portal (Power Pages) including user journeys, role-based access, forms, views, and self-service experiences.
- Develop and maintain functional models and business process artifacts (process flows, entity relationships, data models) to support shared understanding.
What you’ll bring
- Bachelor’s degree in Computing, Accounting, Finance, Business, or related discipline.
- 12+ years of hands-on experience delivering Microsoft D365 Customer Engagement (CE) solutions with functional leadership across large, complex implementations.
- Proven experience on highly customized D365 CE and Power Platform within enterprise-class, globally integrated environments.
- Comfortable working in a global, distributed delivery model across regions and time zones.
Technologies
Microsoft Dynamics 365 Customer Engagement · Power Platform · Power Pages · Agile · Scrum · DevOps
About GlobalFoundries
Full-service semiconductor foundry manufacturing essential chips for automotive, mobile, IoT, defense and AI customers across US, Germany, and Singapore fabs.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
entities, relationships, fields, and data types, along with the ability to create visualizations to communicate insights effectively. Essential Responsibilities Engage with business stakeholders and product owners to understand strategic and operational needs, translate them into clear functional requirements, and own end‑to‑end design and delivery of user stories using Agile/Scrum methodology across D365 CE and the Power Platform. Lead end-to-end functional ownership of D365 CE user stories, including backlog refinement, detailed functional design, fit-gap analysis, user story definition, acceptance criteria, and functional testing/UAT within an Agile (Scrum) delivery model. Own functional design and behavior of the Customer Portal (Power Pages), including user journeys, role-based access, data exposure rules, forms, views, and self‑service experiences, ensuring seamless
More from the job description
About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. Summary of Role: We are seeking a highly skilled and experienced Business Analyst with a focus on Microsoft Dynamics 365 CSE. The ideal candidate will have extensive experience in product management, analyzing business requirements, and translating them into functional specifications aligned with the Microsoft Platform. The candidate should also have a strong understanding of Microsoft Dynamics 365 data structures, entities, relationships, fields, and data types, along with the ability to create visualizations to communicate insights effectively. Essential Responsibilities Engage with business stakeholders and product owners to understand strategic and operational needs, translate them into clear functional requirements, and own end‑to‑end design and delivery of user stories using Agile/Scrum methodology across D365 CE and the Power Platform. Lead end-to-end functional ownership of D365 CE user stories, includi [... source excerpt omitted ...] design, fit-gap analysis, user story definition, acceptance criteria, and functional testing/UAT within an Agile (Scrum) delivery model. Own functional design and behavior of the Customer Portal (Power Pages), including user journeys, role-based access, data exposure rules, forms, views, and self‑service experiences, ensuring seamless integration with D365 CE backend processes. Develop and maintain functional models and business process artifacts (process flows, entity relationships, data models) to support shared understanding across business, IT, and delivery teams. Collaborate closely with DevOps and technical teams to support sprint planning, backlog grooming, deployment r [... source excerpt omitted ...] Engage with partners and vendors to advance expertise in supported platforms, especially D365 CE and Power Platform. Conduct deep-dive product demonstrations to address business requirements and application roadmaps. Coordinate and provide training and support to end-users to ensure effective utilization of the application. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs Required Qualifications: Bachelor’s degree in Computing, Accounting, Finance, Business, or a related discipline is required. 12+ years of hands-on experience delivering Microsoft D365 Customer En
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