Manager, Software Engineering

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering We are seeking a visionary and results-driven Engineering Manager to lead a service group in our critical Decision Management Platform for fraud detection. This role is pivotal in driving engineering excellence, scaling delivery capabilities, and fostering a culture of innovation, accountability, and continuous improvement. You will be responsible for aligning engineering strategy with business goals, mentoring high-performing teams, and ensuring the successful delivery of complex software solutions. • Are you passionate about low latency (the speed it takes to authorise a payment card), high volume (think Google searches and then some), and highly available (5 9s) software solutions? • Would you like to work on a team that is building industry leading solutions for fighting fraud? • Do you want to learn cutting edge technologie [... source excerpt omitted ...] ous learning. • Set clear goals and expectations, and provide regular feedback and development plans. Operational Excellence • Own the end-to-end software delivery lifecycle, from requirements through release and support. • Continuously improve engineering processes, tools, and metrics to optimize team performance and product quality. • Ensure operational readiness, including incident response, monitoring, and service reliability. Collaboration & Communication • Partner with Product, Operations, and Business stakeholders to define scope, priorities, and roadmaps. • Communicate technical vision and progress to executive leadership and non-technical stakeholders. • Represent engineerin [... source excerpt omitted ...] nce you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic manda