Principal Software Engineer - AI
AI summary of the role
New Balance seeks a Principal Software Engineer to join its Enterprise AI Solutions team, designing and building enterprise-grade AI assistants and automations using RAG and agentic AI techniques.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Architect the blueprint for autonomous and semi-autonomous agents executing multi-step business processes across disparate enterprise systems.
- Partner with leadership in Finance, Supply Chain, and Product to identify high-value automation opportunities and translate them into scalable AI solutions.
- Lead selection and implementation of models, tools, and frameworks across Open Source and Microsoft AI ecosystem (Microsoft Foundry, Copilot Studio).
- Design robust human-in-the-loop systems and technical guardrails for safe AI agent operation.
What you’ll bring
- 10+ years software development experience, with at least 4 years focused on AI/ML and Large Language Models.
- Hands-on experience building with agentic frameworks such as LangChain, LangGraph, or Semantic Kernel.
- Experience with Azure OpenAI Service, Azure AI Search, Microsoft Copilot Studio and related areas.
- Expert-level Python skills for building scalable, concurrent, maintainable enterprise backends.
Technologies
RAG · agentic AI · LangChain · LangGraph · Semantic Kernel · Azure OpenAI Service · Azure AI Search · Microsoft Copilot Studio · Python · React
Source and classification
Internal deployment & tooling · Evidence for this classification:
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: New Balance is seeking an experienced Principal Software Engineer to join our Enterprise AI Solutions team. This team is responsible for researching and delivering AI based solutions across the company to improve internal workflows, decision-making, and operational efficiency across a wide range of business functions, including operations, supply chain, finance, product, and corporate services. A core focus of this role is designing
More from the job description
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: New Balance is seeking an experienced Principal Software Engineer to join our Enterprise AI Solutions team. This team is responsible for researching and delivering AI based solutions across the company to improve internal workflows, decision-making, and operational efficiency across a wide range of business functions, including operations, supply chain, finance, product, and corporate services. A core focus of this role is designing and building enterprise-grade AI assistants and automations using RAG and agentic AI techniques —software agents that can plan, coordinate tools, interact with systems, and execute multi-step workflows with appropriate guardrails. These approaches are becoming an important part of modern enterprise software architectures, particularly for scaling automation responsibly across complex organizations. In this role, you will work closely with cross-functional partners, data and platform teams, and ot [... source excerpt omitted ...] uardrails: Design robust "human-in-the-loop" systems and technical guardrails to ensure AI agents operate reliably and safely within a complex corporate environment. Prototype to Production: Oversee the full lifecycle of AI deployments—from initial Proof of Concept (PoC) to production-grade integration with internal APIs and databases. Technical Mentorship: Act as a subject matter expert on Large Language Model (LLM) orchestration, guiding other engineers on best practices for RAG (Retrieval-Augmented Generation) and agentic reasoning. REQUIREMENT FOR SUCCESS: 10+ years of experience in software development, with at least 4 years focused on AI/Machine Learning and Large Languag [... source excerpt omitted ...] ic workflows to non-technical business stakeholders using clear, visual communication. Education: Degree in Computer Science, Data Science, or a closely related field. Preferred Qualifications Vector Database Proficiency: Experience with specialized vector stores such as Azure AI Search. Agentic Memory & State: Familiarity with implementing persistent memory and long-term state management for multi-session AI agents. DevOps for AI: Experience setting up LLMOps pipelines for monitoring model performance, drift, and hallucination rates. Frontend Basics: Familiarity with Chainlit or Streamlit for rapid internal prototyping of agent interfaces. Security Background: Understanding of
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