Field Solutions Engineer, Enablement

At nTop, we are passionate about building next-generation engineering solutions. We enable the most innovative engineering companies in the world to transform how they develop, test, and manufacture better products faster. Our software has been used to engineer mission-critical satellites, deliver stronger and lighter medical implants for patients in need, and allow engineers to create complex, high-performance products never before possible. We are looking for a dynamic and customer-focused Field Solutions Engineer, Enablement to join our Field Engineering team, with a dedicated focus on customer enablement and training. In this role, you will own the end-to-end learning experience for our customers, developing curriculum, delivering training virtually and onsite, and partnering closely with Product to ensure enablement content reflects the latest features, best practices, and messaging. You will serve as the bridge between our customers’ learning needs and nTop’s product capabilities, driving adoption and long-term success across our customer base. This role is remote, and reports into the Manager, Customer Enablement & Field Strategy. What You Will Do: Customer Training & Enablement Delivery Plan, develop, and deliver structured training programs for new and existing customers across virtual and onsite formats Design and maintain role-based learning paths and curriculu [... source excerpt omitted ...] to advanced practitioners working with FEA, CFD, and design automation workflows Respond to ad hoc training requests and identify opportunities to deepen product adoption during customer engagements Enablement Content Development Build and maintain a library of high-quality enablement assets including tutorials, how-to guides, workflow walkthroughs, video content, and self-service learning materials Translate complex nTop capabilities into clear, accessible learning content appropriate for both technical and non-technical audiences Continuously update and refresh content in response to product releases, new features, and evolving best practices Develop internal enablement [... source excerpt omitted ...] ed messaging, ensuring all training materials reflect the most accurate and up-to-date information Provide structured feedback loops from training engagements back to Product and Customer Success, surfacing common knowledge gaps, workflow friction points, and user needs Collaborate cross-functionally with Account Executives, Customer Success Managers, and Marketing to align enablement strategy with go-to-market initiatives Contribute to the development of external-facing content such as webinars, conference workshops, and product education campaigns Required Experience: A Bachelor’s and/or Master’s degree in Aerospace Engineering, Mechanical Engineering, or a closely related