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NEXTMOVEFDE careers · United States
Grow Therapy

Program Manager, AI Operations Enablement

AI summary of the role

Grow Therapy is hiring a Program Manager to join its new AI Center of Excellence, driving AI and automation workflow projects across Operations.

What you’ll do

  • Own the delivery of individual AI and automation workflows from scoping through launch — coordinating vendor builds, technical integrations, and UAT
  • Translate automation opportunities into structured project plans with clear milestones, owners, and success criteria
  • Configure and QA automation tools, troubleshooting issues and speaking credibly with technical partners
  • Act as advocate for frontline agents and ops staff, identifying friction points and adoption barriers during and after rollout

What you’ll bring

  • 5–8+ years of experience in program management, operations, or closely related role in high-growth or technology-forward environment
  • Demonstrated experience managing multiple concurrent projects with cross-functional stakeholders (vendors, compliance, technical teams, business ops)
  • Hands-on familiarity with AI or automation tools in an operational context (chatbots, copilots, workflow automation platforms)
  • Ability to conduct functional QA on AI outputs and automation workflows

Technologies

AI · automation · chatbots · copilots · workflow automation · no-code · low-code · prompt configuration · QA

About Grow Therapy

Three-sided mental healthcare platform connecting patients, independent therapists and prescribers, and payer/employer/health-system partners while handling credentialing, referrals, billing, scheduling, and clinically guided digital care.

Series D · 200–500 people

Source and classification

Deployment strategy · Evidence for this classification:

of Excellence (CoE)- the engine behind Grow's AI transformation within Operations. This is a high-impact, highly cross-functional role for someone who thrives at the intersection of operational strategy, emerging technology, and organizational change. This role is right for you if you're energized by building from 0 to 1, comfortable managing complex workflows across multiple teams, and know how to earn trust with business leaders while navigating technical complexity. What You’ll Be Doing: Execute Workflow Automation Projects End-to-End Own the delivery of individual AI and automation workflows from scoping through launch — coordinating vendor builds, technical integrations, and UAT Translate automation opportunities identified by the AI Champions into structured project plans with clear milestones, owners, and success criteria Configure and QA automation tools (e.g., setting up
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Employer postings · Data from · Sources