Lead Consultant (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for driven, self-motivated Lead Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transforms business processes across clinical, regulatory, quality, and drug safety with gre [... source excerpt omitted ...] compliance. Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers. This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, role with occasional travel requirements. Veeva Systems does not anticipate provid [... source excerpt omitted ...] r employment visa status (e.g., H-1B, OPT) for this employment position. What You'll Do Lead IT Operations at our customers for Veeva’s R&D SaaS solutions Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties Oversee customer release management programs including resource planning, release tracking, and forecasting Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer R