AI Lead – HR Transformation
AI summary of the role
This role leads the integration of AI across Global Payments' HR transformation agenda, owning the HR AI roadmap from strategy through delivery.
What you’ll do
- Define and own the HR AI roadmap aligned to business and HR strategy
- Drive end-to-end delivery of HR AI initiatives from concept to deployment and scaling
- Ensure HR data, processes, and systems are AI-ready, including data quality and knowledge management
- Establish and maintain AI governance frameworks, ensuring compliance with privacy, employment law, and AI regulations
What you’ll bring
- Minimum of 8 years of experience in AI, emerging technology, and risk & compliance
- Proven track record in developing and implementing AI
- Experience working cross-functionally with legal, compliance, risk, IT, and business teams
- Relevant experience or Bachelor's degree in Information Technology or related field
Technologies
AI · AI agents · HCM · case management · knowledge systems · copilots · chatbots · workflow automation · data quality · taxonomy
About Global Payments
Provides payment acceptance, POS software and embedded commerce infrastructure for SMBs, enterprises, platforms and financial partners worldwide.
Public · 5000+ people
Source and classification
Deployment strategy · Evidence for this classification:
shape and deliver our HR AI roadmap, ensuring our systems, processes, and data foundations are designed to support AI-driven capabilities (including AI agents), while maintaining strong governance, compliance, and ethical standards. As part of the HR Transformation team, you will work across HR, IT, Data, Risk, and external vendors to embed AI into core HR services and future-proof our operating model. What You’ll Own AI Strategy & Roadmap Define and own the HR AI roadmap aligned to broader business and HR strategy Identify, prioritize, and build business cases for AI use cases (e.g. employee self-service, recruitment, workforce analytics, case management) Translate emerging AI capabilities into practical HR applications Delivery & Implementation Drive the end-to-end delivery of HR AI initiatives (from concept through to deployment and scaling) Partner with HR systems teams to
More from the job description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As the AI Lead you will drive the integration of artificial intelligence across our HR transformation agenda. This role will shape and deliver our HR AI roadmap, ensuring our systems, processes, and data foundations are designed to support AI-driven capabilities (including AI agents), while maintaining strong governance, compliance, and ethical standards. As part of the HR Transformation team, you will work across HR, IT, Data, Risk, and external vendors to embed AI into core HR services and future-proof our operating model. What You’ll Own AI Strategy & Roadmap Define and own the HR AI roadmap aligned to broader busin [... source excerpt omitted ...] led tools such as copilots, chatbots, and workflow automation AI-Ready HR Architecture Ensure HR data, processes, and systems are structured to support AI and automation Define requirements for data quality, taxonomy, and knowledge management to enable AI agents Work closely with the enterprise AI team and data teams on integration and scalability Governance, Risk & Compliance Establish and maintain AI governance frameworks within HR Ensure compliance with data privacy, employment law, and AI regulations Implement ethical AI principles, including bias mitigation and transparency Partner with Legal, Risk, and InfoSec on AI controls and policies Change & Adoption Drive adopt [... source excerpt omitted ...] areer grows. its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Our perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. Opportunities to grow your ski
Employer postings · Data from · Sources