Engineering Manager, Onboarding
AI summary of the role
Lead an engineering team at Brex focused on building and scaling the customer onboarding and activation experience, including account setup, verifications, and integrations.
What you’ll do
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
- Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
- Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
- Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
What you’ll bring
- 6+ years of software engineering experience with strong technical depth
- 3+ years of experience managing or leading engineers in a high-growth environment.
- Expertise leading full-stack engineering teams delivering end-to-end product experiences.
- Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
Technologies
AI · LLM · Snowflake · Hex · full-stack · onboarding · workflow automation
About Brex
AI-native finance platform combining global corporate cards, banking, spend management, bill pay, and travel for startups, scale-ups, and enterprises in 200+ markets.
Acquired
Source and classification
Deployment team leadership · Evidence for this classification:
should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational
More from the job description
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an en [... source excerpt omitted ...] nt where engineering is a craft, and builders become leaders. What you’ll do You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, O [... source excerpt omitted ...] rently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience. Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences. Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage. Drive execution of the Onboarding roadmap, ensuring
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