Associate - Media Data Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader. We are looking for a Media Data Operations Associate who has experience in operational roles dealing with media exposure data, measurement, and associated technologies. In addition, a successful candidate will have strong attention to detail, an affinity for increas [... source excerpt omitted ...] workflows, an insatiable appetite to learn, and an eagerness to join a growing team. This role is uniquely positioned at the intersection of media, technology and data operations; you will have the opportunity to learn about how marketing technologies converge in the rapidly changing healthcare space. What You'll Do Crossix Implementation & Ongoing Monitoring Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers. Configure media inputs to support campaign set up. Create and distribute digital media and website tags. QA media inputs before and throughout campaign launch, ensuring necessary information is complete an [... source excerpt omitted ...] y for media exposure data from different partners. Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners. Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations. Stakeholder Collaboration & Support Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams. Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups. Support technical inquiries and requests from Client Services to bridge t