Senior Staff Applications Development Engineer
AI summary of the role
Senior Staff Engineer on ServiceNow's Industry Vertical Engineering team, designing and building AI-native enterprise applications for high-tech and regulated industries.
What you’ll do
- Design, build, and deliver scalable AI-native enterprise applications for industry-specific workflows, data models, and compliance requirements.
- Build agentic behavior: intent interpretation, multi-step reasoning, tool invocation, and action on the user's behalf via conversational experiences.
- Author and maintain agentic instructions (system prompts, tool descriptions, guardrails) as versioned engineering artifacts under review and regression coverage.
- Engineer prompts for reliability with measured outcomes: task decomposition, golden examples, structured outputs, grounding, and cost/latency optimization.
What you’ll bring
- 10+ years of professional software engineering experience in SaaS, building and operating products at production scale.
- Hands-on experience authoring agentic instructions and prompts, designing AI-driven autonomous workflows, and building evaluation/testing for non-deterministic behavior.
- Advanced command of data structures, algorithms, OO design, design patterns, system design, APIs, and performance optimization.
- Strong grounding in modern application architecture across cloud, distributed systems, and service-oriented/platform technologies.
Technologies
AI-native applications · agent orchestration · prompt engineering · LLM evaluation · model-as-judge · Java · JavaScript · React · Angular · Vue · relational databases · cloud
About ServiceNow
Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.
Public · 5000+ people
Employer postings · Data from · Sources