Hardware Principal Engineer

Hardware Principal Engineer Help build Dell's ruggedized servers, purpose-engineered to run reliably in the extreme conditions of telecom and far-edge environments. As a Hardware Principal Systems Engineer, you'll get early hands-on access to next-generation hardware, lead the configuration, integration, and system-level validation that readies these platforms for telco deployment, and represent the voice of the customer in global new product development. You'll diagnose complex issues across hardware, firmware, BIOS, management controllers, and OS layers while partnering with product, marketing, and account teams worldwide, delivering visible impact and deep technical growth. Join us to do the best work of your career and make a profound social impact as a Hardware Principal Engineer on our Systems Development Engineering team in Hopkinton, Massachusetts. Responsibilities You will: Configure, build, and test new ruggedized server configurations in a hands-on lab to meet emerging telecom and far-edge customer requirements. Develop and execute system-level test and validation plans for new server products. Deploy and validate firmware, BIOS, BMC, and OS stacks across new hardware configurations. Translate ambiguous customer issues into actionable validation plans; execute them, diagnose root causes, and deliver clear solution recommendations. Represent the voice of the [... source excerpt omitted ...] mer in technical requirements discussions with global engineering teams. Engage across product management, technical marketing, and account teams to surface, confirm, and resolve customer deployment challenges. Balance and prioritize concurrent validation workloads across multiple stakeholders and competing program deadlines. Knowledge Application Applies deep, wide-ranging systems-level expertise across hardware, firmware, BIOS, management controllers, and OS to resolve complex integration and validation challenges. Understands how design choices interact with real-world edge conditions: thermal, power, shock, vibration, and space constraints, and applies that insight to di [... source excerpt omitted ...] ineering principles and guides the development of new validation methodologies for ruggedized platforms. Problem Solving Independently converts high-level direction or ambiguous customer issues into structured plans with clear actions, milestones, and success criteria. Performs root cause analysis on complex systems where failures may originate in any layer, hardware, firmware, BIOS, BMC, or OS, and in the interaction between them and the deployment environment. Exercises strong judgment in selecting methods, adapting techniques, and defining evaluation criteria to reach well-supported, defensible conclusions. Collaboration & Interaction Partners hands-on with peers and rem