Senior Consultant - Lab Information Systems (LIS) Systems

Make a difference. Be happy. Grow your career. Senior Consultant - LIS The Senior Consultant provides consulting services to clients on Lab Information Systems (Oracle Health/Cerner, SCC Soft, Sunquest, WellSky, Orchard, Apex...) -related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Your specific responsibilities may include, but are not limited to: guiding clients through current workflows, upgrades, system changes and enhancements, and ongoing system maintenance; acting as consultant for the client's solution including troubleshooting, consultation, and knowledge transfer; cultivating and sustaining relationships with clients to provide the appropriate escalation of issues, solution knowledge, and engagement support; resolving escalated problems and issues using solution knowledge and expertise; addressing complex client concerns raised during installation, operation, maintenance, or solution application; performing test script execution; and creating and participating in unit and integrated testing. Key Responsibilities The Senior Consultant will perform LIS-related consulting and optimization of information technology services for Nordic clients, including, but not limited to Applying technical expertise to individual client system’s builds in order to identify, troubleshoot, and resolve [... source excerpt omitted ...] s Leading meetings regarding project status and ongoing work product coordination Additional specific duties related to the project as may be required and dictated by individual clients; these duties are documented on a per-contract basis in the client’s statement of work Supporting, configuring, upgrading, maintaining, and implementing new and existing business or clinical applications Responsible for engaging in evaluation and testing of new technologies with emphasis on interoperability Working with the client’s cross-functional internal IT teams and vendors to troubleshoot technical and functional issues to resolution Ensuring system changes follow change management p [... source excerpt omitted ...] testing for supported applications Utilizing business knowledge to identify opportunities for improvement of existing and/or new information technology that will drive value for clients Maintaining strong communications with project leader, manager, and team leader as well as other team and staff members, end-users, and vendors to ensure a productive and cooperative environment May be invited to attend corporate functions as a representative of the company to meet prospective consultants as well as solidify relationships with clients and Nordic co-workers Working on business operations projects that may be assigned on an ad hoc basis and may assist with other corporate ini