Senior Solution Consultant – Post-Sales, Platform

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. About the Role We're looking for a Senior Solution Consultant, Post-Sales to drive the successful onboarding and measurable outcomes for clients leveraging Socure's AI-powered identity verification and fraud prevention platform RiskOS. In this role, you'll sit at the intersection of cutting-edge product, machine learning and AI tools and real-world client implementation — helping organizations unlock the full potential of Socure's predictive models, automated decisioning workflows, and data-driven intelligence. This role is ideal for someone who is self motivated, energized by AI and automation, comfortable working with data-driven decisionmaking, and eager to translate technical sophistication into tangible client value in [... source excerpt omitted ...] nvironment. What You'll Do Implementation & Solution Delivery Lead the end-to-end platform implementation process, ensuring timely and successful deployments. Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs. Develop and refine best practices for scalable, high-impact implementations. AI-Driven Onboarding & Implementation Lead onboarding efforts that put AI and automation front and center — configuring Socure's intelligent decisioning engines, ML model outputs, and automated workflows to align with each client's risk and identity strategy. Guide clients through best practi [... source excerpt omitted ...] Translate client business goals into optimized platform configurations that leverage Socure's models to their fullest extent. Data Optimization & Performance Tuning Partner with clients to analyze acceptance rates, false positive/negative trends, and model performance data — identifying opportunities to fine-tune configurations and maximize accuracy. Use data and intelligent tools to proactively surface insights and recommendations that improve identity pass rates, reduce fraud exposure, and drive operational efficiency. Collaborate with internal data and product teams to ensure client environments are calibrated for optimal model performance over time. Automation & Workfl