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NEXTMOVEFDE careers · United States

Manager, Enterprise Growth (Customer Success)

AI summary of the role

Lead a team of Enterprise Growth Strategists at Clay, an AI-native GTM platform, acting as trusted advisors to enterprise customers.

What you’ll do

  • Hire, develop, and lead a team of Enterprise Growth Strategists
  • Own key customer relationships and serve as an escalation point
  • Partner cross-functionally with Sales, Product, Engineering, and Marketing to shape the roadmap
  • Forecast, track, and report on KPIs tied to expansion, retention, and customer health

What you’ll bring

  • 2+ years leading teams in Customer Success, Account Management, or similar customer growth function
  • 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
  • Track record of driving revenue growth, expansion, and retention
  • Passion for coaching and developing others

Technologies

Clay · AI research agents · enrichment waterfalls · workflow automation · CRM · GTM platform

About Clay

AI-native GTM platform that combines enrichment waterfalls, intent signals, AI research agents, and workflow automation so revenue teams can design and run bespoke outbound and CRM programs.

Series C · 200–500 people

Source and classification

Deployment team leadership · Evidence for this classification:

integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work for free with world-class coaches who specialize in creativity, management, and more. Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here. Read about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Manager, Enterprise Growth @ Clay We’re growing our Growth Strategy (Customer Success) team at Clay — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine. As the Manager
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Employer postings · Data from · Sources