Staff Platform Engineer

About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved [... source excerpt omitted ...] ocusing on designing and building a robust Internal Developer Platform (IDP) that will empower engineering teams to move faster, improve reliability, and reduce friction at scale. You will position AI/LLM infrastructure as a critical, integrated component of our broader platform strategy. In this role, you will be the architect behind our IDP, evolving our infrastructure into a sophisticated enterprise system. You will ensure our platform supports advanced automation across critical internal and product functions while maintaining operational excellence and a world-class developer experience. You will act as a foundational technical anchor for EngOps, helping shape the future a [... source excerpt omitted ...] alyzing what the division needs next as we scale. If you thrive at the intersection of deep software infrastructure, operational excellence, and agentic AI, this is your mission. Responsibilities Scalable Infrastructure Architecture: Design and manage high-availability, scalable infrastructure using Kubernetes and cloud-native services to support Félix's hyper-growth. Developer Experience & CI/CD: Enhance CI/CD pipelines and internal tooling to minimize developer friction, enabling seamless deployment cycles from development to production. Platform Governance & Security: Implement robust observability, security standards, and cost-optimization strategies across the entire infrastr