Sales Engineer, Commercial

About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!) Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders. About the Role Socket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity. What You'll Do Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. Craft technical content to guide customers in implementing specific use cases or extending our solution. Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. [... source excerpt omitted ...] to the customer's existing infrastructure. Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing. What You'll Bring 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers Prior experience in security, developer tools, or SaaS environments Hands-on technical background: prior software engineering, data science, or equivalent role Deep familiari [... source excerpt omitted ...] ove. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.