Account Manager Lead - Corporate
AI summary of the role
Lead a team of Account Managers in the high-volume Corporate post-sales segment at a fast-scaling AI voice company.
What you’ll do
- Lead, coach, and develop a high-performing Corporate Account Management team, owning team quota, retention, expansion, and cross-sell goals.
- Drive revenue outcomes by building a culture where expansions and cross-sells are owned with the same rigor as any quota-carrying sales function.
- Design and implement repeatable, scalable playbooks for renewals, expansion, and adoption across hundreds of accounts.
- Embed AI agents and automation into AM workflows by default to manage growing volume without adding headcount.
What you’ll bring
- 5+ years in Account Management, Sales, Customer Success, or post-sales within SaaS, ideally with high-volume or corporate-segment exposure.
- Proven track record of exceeding revenue targets (renewals, expansion, NRR/GRR, cross-sell).
- 2+ years of direct people leadership managing AMs/CSMs and driving team quota.
- Deep AI fluency: use AI tools daily and lead a team through AI-driven workflow changes.
Technologies
ElevenLabs · Salesforce · Gong · Lemlist · Sigma · AI agents · automation
About ElevenLabs
AI research and product company building voice, music, and audio foundation models, plus a platform for enterprises to deploy voice agents at scale.
Series D
Source and classification
Customer adoption & accounts · Evidence for this classification:
Managers across our highest-velocity, highest-volume post-sales segment. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value across a large, fast-moving book of accounts. This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and Corporate is where that scale shows up first - more accounts, more velocity, and less room for anything that doesn't repeat well. The decisions you make around segmentation, playbook design, and how AI agents and automation get embedded into everyday AM workflows will define how this motion performs as volume keeps growing. Making ElevenAgents the agent of choice across the Corporate portfolio is a core part of that expansion playbook. You will: Lead, coach, and develop a high-performing
More from the job description
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job title [... source excerpt omitted ...] ing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the R [... source excerpt omitted ...] er Lead, you'll lead a team of Account Managers across our highest-velocity, highest-volume post-sales segment. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value across a large, fast-moving book of accounts. This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and Corporate is where that scale shows up first - more accounts, more velocity, and less room for anything that doesn't repeat well. The decisions you make around segmentation, playbook design, and how AI agents and automation get embedded into everyday
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