Director of Technical Partnerships - Genius POS Solutions
AI summary of the role
Director-level role owning the technical partnership strategy and integration governance for Global Payments' Genius POS platform across restaurant, retail, venue, and food service verticals.
What you’ll do
- Develop and execute technical partnership strategy for Genius POS across enterprise and SMB restaurants, retail, venues, and food service management.
- Own technical evaluation, integration standards, certification programs, and launch readiness for partners.
- Lead integration lifecycle management from technical assessment through certification, launch, support, and retirement.
- Establish technical escalation management and governance for strategic partners and critical issues.
What you’ll bring
- Bachelor's degree required.
- 8+ years in technical partnerships, technical program management, partner integrations, or related leadership.
- Experience managing API-based integrations, SaaS ecosystems, or enterprise software implementations.
- Experience leading teams and building scalable technical processes and governance models.
Technologies
API · SaaS · POS · payments · integration · certification · governance · SDLC · architecture review
About Global Payments
Provides payment acceptance, POS software and embedded commerce infrastructure for SMBs, enterprises, platforms and financial partners worldwide.
Public · 5000+ people
Source and classification
Implementation & delivery · Evidence for this classification:
Business and Retail, Sports & Entertainment Venues, and Food Service Management. This position will build and scale a high-impact technical partnership organization responsible for partner technical onboarding, integration readiness, certification programs, partner solution architecture review and alignment, integration delivery coordination, technical escalation management, support readiness, and ongoing integration lifecycle management. The Director serves as the primary bridge between external partner technology organizations and internal Product, Engineering, Operations, and Support teams. The role ensures that strategic partner integrations are delivered efficiently, operated reliably, and scaled consistently across the Genius platform. This position facilitates, coordinates, and influences integration planning and delivery but does not own Product Management responsibilities,
More from the job description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career Global? The Director of Technical Partnerships for Global Payments (GPN) Genius POS Solutions will own the technical partnership strategy, integration governance framework, and operational execution model that enables the Genius partner ecosystem across SMB and Enterprise Restaurants, Small Business and Retail, Sports & Entertainment Venues, and Food Service Management. This position will build and scale a high-impact technical partnership organization responsible for partner technical onboarding, integration readiness, certification programs, partner solution architecture review and alignment, integration delivery coordination, technical escalation management, support readiness, and ongoing integration lifecycle management. The Director serves as the primary bridge between externa [... source excerpt omitted ...] , and scaled consistently across the Genius platform. This position facilitates, coordinates, and influences integration planning and delivery but does not own Product Management responsibilities, product roadmap decisions, feature prioritization, engineering architecture, or engineering resource allocation. Those responsibilities remain with Product and Engineering leadership. The Director reports directly to the VP and Head of Strategic Partnerships & Business Development for POS and Software Vertical Markets at Global Payments. What you'll own: Technical Partnership Strategy & Ecosystem Leadership Develop and execute the technical partnership strategy supporting Genius POS acr [... source excerpt omitted ...] orks that improve partner onboarding speed, integration quality, operational reliability, and long-term partner success. Define technical partner program standards, certification requirements, readiness criteria, and governance processes across the Genius ecosystem. Partner with business partnership leadership to prioritize technical initiatives that support ecosystem growth, customer value, and market expansion. Integration Governance & Technical Partner Enablement Own the technical evaluation process for existing and prospective partners. Develop and maintain integration standards, onboarding requirements, certification programs, testing protocols, and launch readiness criteri
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