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NEXTMOVEFDE careers · United States
Bank of America

Portfolio Delivery Manager - Enterprise CRM & Global Banking AI

AI summary of the role

This Senior Technology Portfolio Lead role drives end-to-end portfolio leadership across Enterprise CRM and Global Banking AI initiatives at Bank of America.

What you’ll do

  • Direct and lead a delivery team aligned to the portfolio and mentor Delivery Leads
  • Serve as primary technology liaison for senior Global Banking stakeholders, translating business strategy into a cohesive CRM and AI technology roadmap
  • Maintain an integrated portfolio view across Enterprise CRM and Global Banking AI, driving prioritization, sequencing, and cross-initiative alignment
  • Lead portfolio-level Model Risk Management (MRM) coordination, ensuring consistent standards and early integration of governance requirements

What you’ll bring

  • 12+ years of experience in technology leadership roles spanning portfolio management, enterprise delivery, or business-aligned technology strategy
  • Demonstrated success partnering with senior business and risk stakeholders in large, complex organizations
  • Experience leading or coordinating multi-initiative AI, data, or CRM portfolios within regulated environments
  • Strong understanding of enterprise governance, risk management, and dependency management

Technologies

CRM · AI · GenAI · Model Risk Management · Enterprise CRM platforms · Lean · Agile · DevOps · Enterprise Change Management

About Bank of America

Universal bank serving consumers, businesses and institutions across deposits, lending, wealth, investment banking and markets, anchored by Merrill and BofA Securities.

Public · 5000+ people

Source and classification

Deployment strategy · Evidence for this classification:

successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: The Senior Technology Portfolio Lead is accountable for end‑to‑end portfolio leadership across Enterprise CRM and Global Banking AI initiatives. This role serves as the primary technology engagement lead for senior business partners and is responsible for aligning business demand, technology strategy, execution, and Model Risk Management (MRM) across a complex, multi‑platform portfolio. The role operates at the intersection of business strategy, technology delivery, AI governance, and risk enablement, ensuring initiatives are well‑formed, compliant, and positioned for timely approval and scaled adoption. Portfolio delivery lead for Enterprise Agent force that will be anchor and central point to drive the strategic roadmap building. This individual will front end the business
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