Customer Engineer, Outcome, Financial Services, Google Cloud
AI summary of the role
This role drives customer success on Google Cloud Platform by orchestrating deployment plans, clearing technical blockers, and accelerating workload adoption for financial services customers.
What you’ll do
- Develop and orchestrate structured deployment plans across customer, professional services, and partner teams
- Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment
- Drive and track progress of workload ramp, moving customers from agreement to consumption
- Identify expansion opportunities for new workloads within the account
What you’ll bring
- Bachelor's degree or equivalent practical experience
- 6 years of experience with cloud native architecture in a customer-facing or support role
- Experience in deployment planning, orchestration, or change management
- Experience in programming languages, debugging, or systems design
Technologies
Google Cloud Platform · cloud native architecture · Python · Java · infrastructure modernization · application modernization · data management · data analytics · AI · networking · migrations · security
About Google
Builds global consumer, ads, cloud, developer and AI platforms spanning Search, YouTube, Android, Workspace and Gemini.
Public
Source and classification
Customer adoption & accounts · Evidence for this classification:
blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to show the value of the Google Cloud portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as
More from the job description
About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engag [... source excerpt omitted ...] y to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits Learn more about benefits at Google. Responsibilities Develop and orchestrate a structured deployment plan across customer, professional services, and p [... source excerpt omitted ...] Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Qualifications Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning,
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