Senior Technical Program Manager, AWS SMGS Ops, IDEAS

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies. The Sales, Marketing, and Global Services Operations (SMGS Ops) mission is to enable the AWS field (“sellers”) organization to be the most efficient and effective in the world. Our goal is to reduce inefficiencies and overall cost of sales while identifying opportunities to accelerate revenue growth. Our team deliver the tools, data, mechanism, and processes that drive new sales strategies to accelerate revenue growth and more efficient cost of sales. Key job responsibilities As the right candidate, you will possess a strong program management background, have demonstrated experience leading large projects, and have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the busine [... source excerpt omitted ...] team builds and operates the data infrastructure, analytics, and data science capabilities that help leaders across AWS understand their business, make better decisions, and serve customers more effectively at global scale. We build with both native AWS technology — including state-of-the-art Generative AI — and industry-standard products, pairing the best of each to move faster, work smarter, and continually raise the bar on what our data and insights can do. It is a collaborative, intellectually curious, and fast-moving group that partners closely with stakeholders across the company. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all [... source excerpt omitted ...] . Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embr