Supply Chain Business Operations Manager, AI Strategy
AI summary of the role
Zipline seeks a Supply Chain Business Operations Manager to own AI strategy and execution, translating operational pain points in supplier management, material planning, inventory, sourcing, and manufacturing into production-grade AI-assisted workflows.
What you’ll do
- Own end-to-end AI-enabled supply chain products from opportunity identification to production rollout with documented KPIs and runbooks.
- Design and deploy AI-assisted workflows, copilots, agents, automations, and decision-support tools to reduce manual work and improve decision quality.
- Partner with Supply Chain, Engineering, Data, IT, Finance, Manufacturing Operations, and external vendors to translate pain points into AI product requirements and measurable outcomes.
- Build data foundations, process maps, and feedback loops for reliable AI workflows, including data quality checks and human-in-the-loop review.
What you’ll bring
- Experience driving operational improvement through data, systems, automation, AI tools, or technical program leadership in a fast-paced, high-growth environment.
- Fluency in SQL and Python or similar scripting tools; ability to work directly with messy operational data.
- Hands-on experience using AI tools, LLMs, copilots, agents, workflow automation platforms, or data products to improve business processes.
- Hands-on experience with supply chain, ERP, MRP, supplier management, manufacturing, or planning data models.
Technologies
SQL · Python · LLMs · AI agents · copilots · workflow automation · BI tools · ERP · MRP
About Zipline
Designs, manufactures, and operates autonomous drone delivery networks for healthcare systems, governments, retailers, and restaurants, combining full-stack aircraft, infrastructure, and logistics software.
Private Late · 500–1000 people
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