Manager, Technical Deployment (Financial Services)
AI summary of the role
Manager role leading a team of Technical Deployment Leads (TDLs) embedded in Financial Services customer engagements, owning portfolio health, delivery quality, and executive relationships.
What you’ll do
- Hire, develop, and retain a team of TDLs; manage each directly with 1:1s, feedback, and growth plans.
- Own portfolio health across the Financial Services vertical: track engagement status, intervene early, run quality reviews.
- Hold executive relationships with customer sponsors, run steering committees, and represent Anthropic's credibility.
- Make staffing calls for each engagement, partnering with FDE managers; lead the most complex engagements yourself.
What you’ll bring
- 8+ years leading enterprise AI/ML delivery, with at least 3 years directly managing people who owned delivery outcomes.
- Track record building and leading technical delivery teams in enterprise environments, ideally embedded/forward-deployed.
- Delivered AI/ML/LLM-based agentic solutions into production.
- Deep Financial Services domain experience (banks, insurers, asset managers) and understanding of model risk, security, compliance.
Technologies
AI · ML · LLM · agentic solutions · Claude · forward-deployed engineering · TCO/ROI quantification · model risk · compliance
About Anthropic
Frontier AI lab building Claude — safety-focused foundation models sold via API, Claude.ai, Claude Code, and enterprise platform; ~80% revenue from business customers.
Series G
Source and classification
Internal deployment & tooling · Evidence for this classification:
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic customers to ship production AI applications that solve real business problems. Our delivery model pairs two roles: FDEs own the technical artifact, and TDLs own the engagement end-to-end — from statement of work (SOW) through production deployment. As a Manager of
More from the job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic customers to ship production AI applications that solve real business problems. Our delivery model pairs two roles: FDEs own the technical artifact, and TDLs own the engagement end-to-end — from statement of work (SOW) through production deployment. As a Manager of Technical Deployment for Financial Services, you own engagement portfolio health across your vertical. You set the bar for delivery quality and build the playbooks and evaluation frameworks that let the practice scale. Your work will directly influence Anthropic's product direction and establish Anthropic as the trusted partner for AI transformation across the Fortune 100. This is a player-coach role. You need to be credible in architecture conversations with a customer's engineering leads and equall [... source excerpt omitted ...] ead the most complex engagements yourself when the stakes call for it. Most of your impact will come through the people you hire and the standard you hold them to. You won't write production code, but you will pressure-test the technical decisions your TDL team makes with FDEs. Responsibilities Hire, develop, and retain a team of TDLs embedded in Financial Services engagements. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interviews that hold it. Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan. Build a bench that runs engagements well without you in the room. Own portfolio health acros [... source excerpt omitted ...] ing out, and intervene early when delivery drifts. Run engagement quality reviews with your team. Own customer outcomes across the portfolio. Hold the executive relationship with customer sponsors, run steering committees, and represent Anthropic's credibility with senior business, risk, and engineering leaders. Make the staffing call for each engagement. Work with FDE managers to match TDLs and engineers to each customer, and adjust as scope changes. Lead the most complex engagements yourself. Take the TDL seat when engagement size, regulatory exposure, or organizational complexity calls for it, from delivery plan through production. Set the bar for delivery excellence — SOW
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