Senior Engineering Manager

About Nue.io Nue is the AI-powered revenue architecture platform that unifies CPQ, billing, and revenue lifecycle management into a single system. It enables companies to simplify complex pricing, automate monetization, and gain full control over how they generate and scale revenue. Working with customers such as OpenAI, Chilipiper, Glean, HootSuite, and Mews. Nue helps sales, operations, and finance teams gain revenue acceleration, operational efficiency and revenue controls at speed and scale. What You'll Do: We're looking for a Senior Engineering Manager to lead the Lifecycle Management (LCM) team — the most visible and widely adopted product in the Nue platform. Every Nue customer uses Lifecycle Manager. It is where quotes are built, subscriptions are managed, change orders are processed, and renewals are executed. You'll own the engineering execution for this product, manage a distributed team, and be the front line for customer-impacting technical decisions. This is not a "sit in meetings" management role. We need a hands-on engineering leader who can run a tight scrum, triage production issues with AI-assisted tooling, and make sound technical judgment calls under pressure. You won't be writing code all the time, but you'll be expected to read it, troubleshoot it, and know where the problems are. This role is hybrid with 4 days per week in our San Mateo office. Res [... source excerpt omitted ...] predictable, high-quality delivery. Remove blockers, manage dependencies across teams (Billing, DevEx, Data & Integrations), and drive engineering decisions within the team. Own customer success for lifecycle management Be the engineering point of contact for customer escalations on the most customer-facing product in the platform. Triage and prioritize incoming customer urgent requests, balancing them against roadmap commitments. Join customer calls with Customer Success and Solutions Architecture when deep technical context is needed. Drive root cause analysis on customer-reported issues and ensure durable fixes over workarounds. Drive technical quality and AI adoption [... source excerpt omitted ...] rated feedback, and raise the bar. Conduct regular 1:1s, provide actionable feedback, and support career development for each team member. Build a culture of urgency, ownership, customer empathy, and continuous improvement. What You'll Bring: 7+ years of software engineering experience, with at least 3 years managing engineering teams in a product-focused SaaS environment. Strong Scrum leadership — you've run high-performing agile teams and know how to deliver predictably in two-week sprints with distributed teams. Full-stack technical fluency — ability to read and reason about code across Java (backend), JavaScript/TypeScript/React (frontend), and SQL (Postgres). You shoul