Business Systems Analyst

About the Opportunity We are seeking a Business Systems Analyst to join our Finance Systems team, to support and improve our core finance applications, with a primary focus on NetSuite and Zip. In this role, you’ll split your time between day-to-day operational support and larger cross-functional projects that enhance our Procure-to-Pay, Order-to-Cash, and Record-to-Report processes. You’ll work closely with Strategic Finance, Revenue Operations,, Accounting, Procurement, Supply Chain, Data Science, and IT to translate business needs into scalable, well-controlled systems and workflows. This is a critical role that will directly shape how Hinge Health’s finance organization operates as we scale our hypergrowth public company. You will work at the intersection of finance domain expertise and technical implementation, partnering with the operational teams, engineering teams, and finance stakeholders to build a world-class financial systems foundation. What You’ll Accomplish In your first 3 months Build a deep understanding of Hinge Health’s Procure‑to‑Pay, Order‑to‑Cash, and Record‑to‑Report processes and how they map into NetSuite and Zip. Take ownership of day‑to‑day support for NetSuite and Zip, including triaging user issues, executing configuration updates, and managing permissions. Document current finance systems processes, configurations, and key integrations to es [... source excerpt omitted ...] hboards that increase visibility into spend, purchasing cycle times, accruals, and other key finance metrics. Contribute to systems projects across the full lifecycle: discovery, requirements, design, testing, deployment, change management, and post‑launch support. In your first year Serve as a go‑to partner for Finance and cross‑functional teams on how to translate business needs into scalable systems designs and well‑controlled workflows. Lead initiatives to tighten SOX‑aligned controls, close process gaps, and improve audit readiness across finance systems. Help shape the roadmap for integrations between NetSuite, Zip, and adjacent systems (e.g., HRIS, T&E, contract managemen [... source excerpt omitted ...] integrity. You thrive in ambiguity, can balance operational support with project work, and take ownership to move workstreams forward without needing perfect information. Basic Qualifications Experience as a Business Analyst or Business Systems Analyst in a consulting, healthcare, or SaaS environment. Strong experience with NetSuite (finance modules) including Chart of Accounts structure, saved searches, SuiteQL, SuiteCloud Development Framework reports, and workflows. Strong experience working with Zip (similar intake to procure / procurement modules)(or similar intake-to-procure / procurement request tools) , including queues, subqueues, workflows, rules, objects. to design and