Microsoft D365 Field Service Training and Systems Analyst

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Position Description Job Title: Microsoft D365 Field Service Training and Systems Analyst Reports To: Sr. Project Manager FLSA Status: Exempt Location: Shared Services Office, Irving, TX Summary: The Systems Administrator for Field Service Software is a pivotal role responsible for the successful management, maintenance, implementation, and enhancement of our field service support software. This position combines technical expertise with strong project management and communication skills. The Project Manager will be the primary liaison between our field operations and the development teams, ensuring the software meets business needs and users are fully trained and supported. This role requires someone with a training background and a strong grasp of systems and workflows, enabling them to clearly and concisely communicate with the service department. Essential Duties and Responsibilities: Field Service Enhancements: Col [... source excerpt omitted ...] uties and Special Projects: Lead and support various special projects as assigned. Regular, consistent and necessary to meet the needs of the business Performs other duties and responsibilities as assigned Must conduct self in an ethical, legal, and responsible manner at all times Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills Ability to effectively communicate and present information one-on-one and in group situations, and outsid [... source excerpt omitted ...] ed Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Frequent travel may be required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to walk, bend, stand, and reach constantly during a workday. Must