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NEXTMOVEFDE careers · United States
RELX

ServiceNow Software Engineering Tech Lead

AI summary of the role

This is a hands-on technical lead role for ServiceNow development, focusing on ITSM and ITAM (HAM Pro/SAM Pro) within LexisNexis Risk Solutions.

No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.

What you’ll do

  • Act as technical lead and primary escalation point for ServiceNow developers, providing hands-on guidance in development (Business Rules, Script Includes, Flow Designer, etc.).
  • Design and develop solutions across ITAM, ITSM, SPM, FedRAMP, and NowAssist/AI, including scoped and global applications.
  • Lead code reviews, enforce development standards, and mentor developers to support their technical growth.
  • Design and oversee integrations using REST APIs and IntegrationHub, ensuring scalability and maintainability.

What you’ll bring

  • Proven experience with the ServiceNow platform and hands-on development (building, customizing, deploying solutions).
  • Demonstrated expertise in JavaScript, Glide API, Business Rules, Script Includes, Flow Designer, and ServiceNow integrations (REST, IntegrationHub).
  • Proven development experience in ITAM and ITSM modules.
  • Experience designing and maintaining CMDB data models and reconciliation rules, with strong understanding of CSDM.

Technologies

ServiceNow · ITSM · ITAM · HAM Pro · SAM Pro · Flow Designer · IntegrationHub · REST APIs · JavaScript · Glide API

About RELX

Provides analytics, decision tools, and workflow products for legal, risk, scientific, health, and events customers, built on proprietary data and trusted content.

Public · 5000+ people

Source and classification

Internal deployment & tooling · Evidence for this classification:

efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change, DevOps, SPM, and FedRAMP. The team partners closely with ITOM, Architecture, Systems Administration, Security, and other technology teams to deliver scalable, secure, and efficient platform solutions through workflow development, integrations, automation, asset lifecycle management, governance, reporting, and operational process improvement. As the platform continues to mature, the team is evolving from a primarily implementation-focused model to a more strategic, product and engineering led function, progressing through a “crawl,
More from the job description

Are you a hands-on ServiceNow expert who enjoys leading from the front while building scalable solutions across ITSM and ITAM (HAM Pro/SAM Pro)? Do you thrive in a technical leadership role where you can mentor developers, design enterprise-grade ServiceNow solutions, and drive platform innovation through automation and integrations? About the Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change, DevOps, SPM, and FedRAMP. The team partners closely with ITOM, Architecture, Systems Administration, Security, and other technology teams t [... source excerpt omitted ...] nt while leading and mentoring a small team of ServiceNow Software Engineers, ensuring high-quality engineering and alignment with platform architecture and enterprise standards. You will be responsible for technical leadership, platform engineering, solution design, and development governance, working closely with Architecture, Product Owners, and cross-functional teams to deliver scalable ServiceNow solutions. Responsibilities Technical Leadership & Development Oversight Act as the technical lead and primary escalation point for ServiceNow developers. Provide hands-on guidance in development, including: Business Rules Script Includes Client Scripts Flow Designer UI Ac [... source excerpt omitted ...] and deployment governance across environments. Maintain technical documentation, standards, and reusable development patterns. Cross-Functional Collaboration Translate business requirements into scalable technical solutions. Partner with teams across the organization (ITAM, ITSM, Security, CCoE, Finance, Infrastructure, and Service Operations teams). Act as the bridge between Development, Architecture, and Platform Leadership. Required Qualifications Proven experience with the ServiceNow platform, including a strong understanding of its functionalities and best practices. Demonstrated hands-on experience in ServiceNow development, such as building, customizing, and deploying

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