Solutions Engineer

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary In this role you’ll be the primary point of contact for the technical/solutions portion(s) of an enterprise, B2B sales cycle. You’ll partner closely with the enterprise sales team, product teams, success management, and professional services on these pursuits. You will support a handful of account executives across multiple product lines. How will you contribute? Assist sales with discovery process to identify quantifiable problems our solutions can solve. Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes. Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process. Have a deep technical understanding of Smarsh’s p [... source excerpt omitted ...] solid relationships with prospect’s senior business and technical teams. Works collaboratively in a cross-functional environment with Smarsh’s product management, engineering and customer success teams, soliciting input when/as required. Superb verbal and written communication skills, including the ability to gather, document and present the value of our solutions. Adapt at overcoming prospect concerns and ensuring mutually beneficial outcomes from complex technology integration. Demonstrates credibility with prospects’ stakeholders on business and technical solution proposals. Organization, prioritization and planning essential to concurrently deliver multiple projects. Sub [... source excerpt omitted ...] ing we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.