Senior Implementation Manager, Windchill
AI summary of the role
Senior Implementation Manager owning full-cycle Windchill implementations for an AI document generation platform in life sciences.
What you’ll do
- Lead full-cycle implementations from kickoff to go-live, including scoping, configuration, testing, training, and deployment.
- Serve as primary client liaison, understanding complex scientific and regulatory workflows.
- Collaborate with Product, Engineering, and Ops to define deliverables and manage scope.
- Develop and manage detailed project plans, track milestones, and escalate risks.
What you’ll bring
- 8+ years client-facing implementation experience leading enterprise software deployments.
- 2+ years experience with Windchill.
- Industry knowledge of Life Sciences Quality or QMS.
- Proven project management skills for complex multi-stakeholder projects.
Technologies
Windchill · QMS · enterprise software · PLM
About Collate
AI platform that automates regulated documentation and review for pharma, diagnostics, and medical-device teams across development, quality, and commercialization.
Seed
Source and classification
Implementation & delivery · Evidence for this classification:
and leaders in healthcare and AI. This is a rare chance to join an early-stage company with world-changing potential, experienced founders, and resources to execute at scale. About the Role We’re looking for a Sr Implementation Manager to join our early team and help build the foundation for how we onboard and support customers using Windchill. From the moment a deal closes, you’ll own the customer journey — designing onboarding experiences, configuring solutions, and ensuring our product drives immediate value. You’ll work side-by-side with customers to understand their workflows, translate needs into product setups, and guide them through successful adoption. Collate is a fully in-person company based in San Francisco. What You’ll Do Lead Full-Cycle Implementations -Drive implementations from kickoff to go‑live, including scoping, requirement gathering, configuration, testing,
More from the job description
About Collate Collate is an AI document generation platform for life sciences. We automate paperwork with AI, helping our customers get life-saving innovations to patients years faster. Collate is an end-to-end solution, powering every step of drug, diagnostic, and medical device development—from concept to market. Our CEO Surbhi Sarna is a former General Partner at Y Combinator. Surbhi founded nVision Medical, which developed a new method to detect ovarian cancer and was acquired by Boston Scientific. Our CTO Nate Smith is a former Visiting Partner at Y Combinator and founder of Lever. Our AI researchers, engineers, and designers have worked at Google, Nvidia, Meta, Netflix, Amazon, AirBnB, Hippocratic AI, and Grail, and 40% of our team are former founders. We’re an elite team, with $125M in funding from top investors (Redpoint, First Round Capital, CRV, Conviction, Y Combinator) and leaders in healthcare and AI. This is a rare chance to join an early-stage company with world-changing potential, experienced founders, and resources to execute at scale. About the Role We’re looking for a Sr Implementation Manager to join our early team and help build the foundation for how we onboard and support customers using Windchill. From the moment a deal closes, you’ll own the customer journey — designing onboarding experiences, configuring solutions, and ensuring our product drives [... source excerpt omitted ...] ll Do Lead Full-Cycle Implementations -Drive implementations from kickoff to go‑live, including scoping, requirement gathering, configuration, testing, training, and deployment. Customer & Stakeholder Management -Serve as the primary liaison for clients, understanding complex scientific and regulatory workflows and ensuring their successful lift‑off. Cross-Functional Collaboration -Work hand‑in‑hand with Product, Engineering, and Ops teams to define deliverables, manage scope, address technical challenges, and adapt solutions for regulated environments. Project Planning & Execution -Develop and manage detailed project plans, maintain schedules, track milestones, manage risks [... source excerpt omitted ...] form product enhancements; contribute to refining internal implementation methodologies, templates, and tools to scale operations efficiently. What We’re Looking For 8+ years of client-facing implementation experiences - Successfully led enterprise software or platform deployments, preferably within life sciences, biotech, or other highly regulated industries. We are specifically looking for 2+ years experience with Windchill and industry knowledge of Life Sciences Quality or Quality Management Systems (QMS). Project Management - Proven ability to lead complex, multi-stakeholder projects from kickoff through delivery. Skilled in planning, scheduling, risk management, and kee
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