Customer Engineer, APAC
AI summary of the role
Cresta is hiring a Customer Engineer to own technical execution of AI contact center integrations for enterprise customers across APAC.
What you’ll do
- Execute integration designs and project plans with Implementation Managers and Solution Architects.
- Design, build, and deploy applications using Cresta SDKs, libraries, and APIs.
- Integrate Cresta with enterprise contact center voice, chat, and digital platforms.
- Develop and maintain integrations using Go, Python, and JavaScript.
What you’ll bring
- Strong software engineering skills with hands-on experience in Go, Python, and/or JavaScript.
- Experience using APIs and SDKs to build integrations.
- Experience with AWS and Git.
- Experience with contact center technologies (Amazon Connect, Genesys, Five9, NICE, Salesforce) highly desirable.
Technologies
Go · Python · JavaScript · AWS · Git · Amazon Connect · Genesys · Five9 · NICE · Salesforce · SDKs · APIs
About Cresta
Real-time AI platform for contact centers — analyzes conversations, coaches human agents, and runs voice/chat AI agents for Fortune 500 enterprises.
Series D
Source and classification
Implementation & delivery · Evidence for this classification:
redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: As a Customer Engineer, APAC at Cresta, you'll play a key role in delivering our cutting-edge AI solutions to enterprise contact centers across the Asia-Pacific region. You'll combine strong software engineering skills with expertise in customer experience, contact center infrastructure, cloud technologies, chat and voice platforms, and automation to help customers successfully deploy and scale Cresta. Working closely with Solution Architects, Implementation Managers, Customer Success Managers, and Engineering, you'll own the technical execution of customer integrations and help ensure Cresta works seamlessly within complex enterprise environments. You'll partner directly with technical stakeholders across APAC, navigating different customer environments,How jobs are selected
Employer postings · Data from · Sources