Sales Engineer III
AI summary of the role
Sales Engineer owning product demos and proofs of concept for Dialpad's AI-native communications platform.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Own product demonstrations and deliver high-touch proof of concepts.
- Learn the many technical tools the Sales Engineering team uses to test network environments.
- Complete a Sales Engineering Demo Certification.
- Partner with the Sales team throughout the entire sales process.
What you’ll bring
- Minimum 3 to 5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar role.
- Technical curiosity and excitement about delivering technology solutions.
- Dabbles in scripting languages such as JavaScript and Python.
- Strong written and verbal communication and interpersonal skills.
Technologies
JavaScript · Python · Dialpad Connect · Dialpad Support · Dialpad Sell · Dialpad AI Agent · network testing tools
About Dialpad
AI-native business communications platform unifying calling, messaging, meetings, and contact center, now building autonomous AI agents that resolve customer interactions end-to-end.
Series F · 1000–2000 people
Source and classification
Technical pre-sales · Evidence for this classification:
Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your Role As a Sales Engineer, you’ll own running demos and proofs of concept, including gathering success criteria,
More from the job description
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look fo [... source excerpt omitted ...] oncept, including gathering success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers. This position reports to our Manager, Sales Engineering, with preferred working hours dependent on the Sales team's location. Dialpad’s Sales Engineers will contribute to our Sales team by building technical relationships with prospects, delivering compelling product [... source excerpt omitted ...] Engineering team plays an essential role in providing pre-sales technical support for all Dialpad products and services. This team aligns closely with Sales, Product, Engineering, Customer Success, and Support, as well as all levels of management on customer accounts. What You’ll Do Own product demonstrations and deliver high-touch proof of concepts. Learn the many technical tools the Sales Engineering team uses to test network environments. Complete a Sales Engineering Demo Certification. Partner with the Sales team throughout the entire sales process. Skills You’ll Bring Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engi
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