Electronic Data Interchange (EDI) Analyst

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra’s EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the primary point of contact between Penumbra and customers to resolve EDI issues. What You’ll Work On • Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner • Act as liaison between our Customer and Field Support Operations (CFSO) team and our IT, Logistics, Finance and Sales teams to resolve EDI issues • Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance • Work directly with customers to facilitate onboarding, offboarding, and issue resolution • Provide technical support and guidance to internal users and trading partners on EDI-related matters • Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer • Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders • Maintain and update EDI documentation, standards, and procedures • Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry. • Adhere to the Company’s Quality Management System ( [... source excerpt omitted ...] nt relevant work experience • 4+ years of EDI experience, experience with the GHX platform is highly desirable. • Experience in the medical device industry dealing with hospital customers. • Leadership experience in EDI function • Strong oral, written and interpersonal communication skills. • Deep analytical skills • High degree of accuracy and attention to detail • Proficiency with MS Excel, Word and PowerPoint • Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously. • Ability to exercise discretion and good judgment with confidential and sensitive information. • Ability to project manage internal stakehol [... source excerpt omitted ...] nce in pay range. We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. What We Offer • A collaborative teamwork environment where learning is constant, and performance is rewarded. • The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases. • A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid co