> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Senior Staff Software Engineer_Voice AI Agent Prompting Canonical URL: https://nextmove.md/fde/jobs/d423e0a0f5dccf01 ServiceNow posts a staff FDE role to build what the customer runs in Santa Clara, CA, at $190,900–$334,100 base, above the staff+ FDE median of $225,000 across 388 postings with pay. Design and ship agentic voice applications with production telephony, CTI, and CCaaS integrations. Read from the employer’s posting on November 8, 2026. - [ServiceNow](https://nextmove.md/fde/companies/servicenow) First seen Nov 4, 2026 · open on SmartRecruiters as of Nov 8, 2026 **$190,900–$334,100** *annualized* + equity Santa Clara, CA Full-time Design and ship agentic voice applications with production telephony, CTI, and CCaaS integrations. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2Fd423e0a0f5dccf01&placement=top) - [View posting at ServiceNow](https://jobs.smartrecruiters.com/ServiceNow/744000159735140) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $191K–$334K Above the median Midpoint $263K · median $225K This job $191K to $334K. Staff+ FDE postings, 388 postings: the middle 50% of posted pay is $197K to $262K, median $225K. ### The work Builds what the customer runs Balance **Mostly building** Project stages 1. Pre-sales (not covered) 2. Proof of concept (not covered) 3. Implementation 4. Operations - **Coding**: Writes production code - **Builds for**: External customers - **Level**: Staff+ - **Role**: Individual contributor ### What they ask for Experience - **10+ years** software engineering - **2+ years** deploying contemporary AI solutions at customers Background - **Software engineering** ### Do you meet what the posting states? The posting asks for 2+ years. How many do you have? The posting reads as a staff-level role. What level are you at now? The job is in Santa Clara, CA. Could you work there? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: Santa Clara, CA - **Employment type**: Full-time - **Pay**: ## More like this [Thomson Reuters](https://nextmove.md/fde/companies/thomson-reuters) ### [Principal Software Engineer / Architect – AI, CoCounsel FDE](https://nextmove.md/fde/jobs/8c6d98a56ed501dd) New York, NY · Frisco, TX · +7 more Hybrid 6w ago $158,900–$340,000 [Concurrence](https://nextmove.md/fde/companies/concurrence) ### [Staff Applied AI Engineer (Forward Deployed) [NYC or SF]](https://nextmove.md/fde/jobs/6fc4932d5c7940bc) New York, NY On-site New · 5d ago $240,000–$300,000 [Luminai](https://nextmove.md/fde/companies/luminai) ### [Forward Deployed Engineer, Team Lead](https://nextmove.md/fde/jobs/f54c517d3cf04a24) San Francisco, CA · New York, NY Hybrid 2mo ago $190,000–$270,000 - [Other jobs at ServiceNow (11)](https://nextmove.md/fde/companies/servicenow) ## What you’ll do - Decompose call flows into autonomous steps, handoffs, retries, and escalation paths. - Author and maintain voice-agent instructions, prompts, guardrails, and tool descriptions. - Build automated evaluation, regression testing, and drift detection for non-deterministic voice behavior. - Monitor live-call quality and safety, and work directly with customers on deployed systems. ## What you’ll bring - At least 10 years of software engineering experience and at least 2 years deploying contemporary AI solutions at customers. - Demonstrated experience shipping and operating production voice applications and AI-native voice-agent features. - Hands-on experience authoring agentic voice instructions and prompts and designing autonomous call workflows. - Experience building evaluation and testing for voice agents against live call traffic. ## About ServiceNow Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations. Public · 5000+ people [View posting at ServiceNow](https://jobs.smartrecruiters.com/ServiceNow/744000159735140) ## Similar jobs [Standard Bots](https://nextmove.md/fde/companies/standard-bots) ### [Staff Forward Deployed Engineer](https://nextmove.md/fde/jobs/63104783ef6d97b3) San Francisco, CA · New York, NY On-site 6w ago $215,000–$275,000 [Accordion](https://nextmove.md/fde/companies/accordion) ### [Staff Software Engineer](https://nextmove.md/fde/jobs/d3541d229218a784) Boston, MA · Charlotte, NC · +4 more Hybrid 1mo ago $200,000–$290,000 [Amazon (incl AWS)](https://nextmove.md/fde/companies/amazon-incl-aws) ### [Sr Forward Deployed Engineer, Forward Deployment Engineering](https://nextmove.md/fde/jobs/5b9357990c31169e) East Palo Alto, CA · Boston, MA · +3 more 2w ago $168,100–$261,500 [Suki AI](https://nextmove.md/fde/companies/suki-ai) ### [Staff Forward Deployed Engineer](https://nextmove.md/fde/jobs/12d765d673cd368d) Redwood City, CA New · Yesterday $225,000–$250,000 [6sense](https://nextmove.md/fde/companies/6sense) ### [Staff Data Scientist, Forward Deployed](https://nextmove.md/fde/jobs/858a50fe32ba1077) San Francisco, CA Remote 11d ago $194,736.75–$265,613.9 - [Compare staff+ FDE salary ranges](https://nextmove.md/fde/salary/staff) - [Similar jobs in SF Bay Area](https://nextmove.md/fde/jobs?region=sf-bay-area) - [Similar jobs that build what the customer runs](https://nextmove.md/fde/jobs?role=builds-for-customers) Hiring at ServiceNow and want this page changed or removed? Email info@nextmove.md and we take it down. Employer postings · [How we read postings](https://nextmove.md/fde/method)