> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Forward Deployed Engineer Service Portal and AI Engineering Canonical URL: https://nextmove.md/fde/jobs/d166067be82d39a5 NewRocket posts a FDE role to build what the customer runs in US with no pay posted. Leads and delivers customer-facing ServiceNow Service Portal and applied AI engagements, from discovery and architecture through production deployment and operational handoff. Read from the employer’s posting on November 10, 2026. - [NewRocket](https://nextmove.md/fde/companies/newrocket) Posted Oct 5, 2026 by NewRocket · open on Greenhouse as of Nov 10, 2026 Pay not posted US Remote Leads and delivers customer-facing ServiceNow Service Portal and applied AI engagements, from discovery and architecture through production deployment and operational handoff. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2Fd166067be82d39a5&placement=top) - [View posting at NewRocket](https://www.newrocket.com/careers/job?gh_jid=6217288004&gh_jid=6217288004) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay Not posted Senior FDE postings, 1,861 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Builds what the customer runs Balance **Mostly building** Project stages 1. Pre-sales 2. Proof of concept 3. Implementation 4. Operations - **Coding**: Writes production code - **Builds for**: External customers - **Level**: Senior - **Role**: Technical lead ### What they ask for Experience - **5+ years** software engineering Background - **Software engineering** ### Do you meet what the posting states? The posting asks for 5+ years. How many do you have? The posting reads as a senior role. What level are you at now? The work is remote from the US. Can you work from the US? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: US - **Work arrangement**: Remote - **Remote work restrictions**: US or Canada ## More like this [Titan](https://nextmove.md/fde/companies/titan) ### [Forward Deployed Engineer - Managed AI](https://nextmove.md/fde/jobs/715dbfa9069ee13e) New York, NY Remote 2w ago $150,000–$200,000 [TribalScale](https://nextmove.md/fde/companies/tribalscale) ### [Forward Deployed Engineer (Atlanta, Georgia)](https://nextmove.md/fde/jobs/c8eff906fb3919d1) US Remote 3w ago Pay not posted [Runway ML](https://nextmove.md/fde/companies/runway-ml) ### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/86b869c5740310d6) US Remote 3w ago $225,000–$270,000 - [Other jobs at NewRocket (6)](https://nextmove.md/fde/companies/newrocket) ## The job description from NewRocket Posted by NewRocket on Oct 5, 2026 ### Solution Architect Service Portal and AI Engineering NewRocket is looking for a hands-on Solution Architect who combines a strong web development background, deep ServiceNow Service Portal expertise, and applied AI skills to build exceptional digital experiences and practical AI solutions. You will work directly with customers across Service Portal architecture and Forward Deployed AI Engineering engagements. Whether leading a complex portal implementation, building an AI-powered application, or connecting the two, you will translate business needs into thoughtfully designed, reliable software—from discovery through production. ### Your impact - Architect and build responsive, accessible Service Portal and AIUX framework experiences, including custom widgets and scoped applications. - Translate high-fidelity designs into polished interfaces with close attention to layout, typography, interaction, and responsive behavior. - Lead discovery, technical design, estimation, demonstrations, and customer delivery conversations. - Design and build AI applications and agentic workflows using Claude or comparable LLM platforms, enterprise APIs, and customer data. - Implement retrieval, tool calling, structured outputs, and human review where appropriate. - Build and integrate frontend experiences, backend services, and enterprise systems within and beyond ServiceNow. - Design for reliable operation through appropriate testing, evaluation, observability, and failure handling. - Own technical delivery through deployment, troubleshooting, documentation, and operational handoff, managing technical risks, scope, and quality. - Evaluate AI quality, security, latency, and cost; exercise judgment about when to use AI versus deterministic automation. - Contribute reusable components and delivery patterns, review code, and mentor engineers. ### What you bring - Five or more years of software engineering experience, including substantial hands-on web development, ServiceNow development, and customer-facing technical leadership. - Demonstrated experience architecting and delivering complex Service Portal solutions using JavaScript, AngularJS, HTML, CSS/SCSS, and Bootstrap. - Strong web development fundamentals, including modern JavaScript/TypeScript, frontend architecture, state management, and API integration. - Strong understanding of ServiceNow architecture, server-side scripting, scoped applications, data models, access controls, and integrations. - Sound judgment about configuration versus customization, with attention to platform upgradeability and long-term maintainability. - Full-stack engineering capability extending beyond ServiceNow, including backend services, APIs, and cloud deployment. - Hands-on experience designing and building LLM-powered applications or agentic workflows, with an understanding of the requirements for reliable production deployment. - Practical knowledge of prompting, context management, retrieval, tool use, structured outputs, and evaluation. - Ability to protect enterprise data, enforce user and system permissions across retrieval and tool execution, and troubleshoot model and integration behavior. - Strong design judgment and attention to accessibility, performance, and maintainability. - Clear communication with business and technical stakeholders, and comfort turning ambiguous requirements into working software. - CCA-F certification, or readiness and commitment to earn it shortly after joining. ### Preferred experience - Production delivery of customer-facing AI applications and agentic workflows. - Claude, Anthropic APIs, MCP, and AI-assisted development tools. - Python, modern frontend frameworks, automated testing, and CI/CD. - Now Assist, ServiceNow AI Agents, and enterprise search. - ServiceNow CSA or CAD certifications, or equivalent demonstrated expertise. ### Success in this role You lead architecture and remain hands-on throughout Service Portal and applied AI engagements, combining thoughtful technical decisions, polished user experiences, and reliable engineering. You earn customer trust, deliver measurable business results, and contribute reusable capabilities that improve the speed and quality of NewRocket’s delivery. You hold CCA-F certification or earn it shortly after joining. ### We Take Care of Our People NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status For individuals with disabilities who would like to request an accommodation, please contact hr.us@NewRocket.com. [View posting at NewRocket](https://www.newrocket.com/careers/job?gh_jid=6217288004&gh_jid=6217288004) ## Similar jobs [Loadsmart](https://nextmove.md/fde/companies/loadsmart) ### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/e39b13c86913a61d) Chicago, IL Remote 2mo ago Pay not posted [Restate](https://nextmove.md/fde/companies/restate) ### [Solutions Architect](https://nextmove.md/fde/jobs/3938e6cdddbf8014) US Remote 5w ago $220,000–$260,000 [P3 Adaptive](https://nextmove.md/fde/companies/p3-adaptive) ### [AI Solutions Developer](https://nextmove.md/fde/jobs/40ee33d668750ae3) Indianapolis, IN Remote 2w ago $125,000–$150,000 [LMI](https://nextmove.md/fde/companies/lmi) ### [Forward Deployed Engineer - Clearance Required](https://nextmove.md/fde/jobs/561b610fe6b43c8c) US Remote 2w ago $145,000–$250,000 [xCures](https://nextmove.md/fde/companies/xcures) ### [AI Solutions Engineer](https://nextmove.md/fde/jobs/ead6b432bd4852e5) US Remote 2w ago $100,000–$160,000 - [Compare senior FDE salary ranges](https://nextmove.md/fde/salary/senior) - [Similar jobs that build what the customer runs](https://nextmove.md/fde/jobs?role=builds-for-customers) Hiring at NewRocket and want this page changed or removed? 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