> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Senior Customer Solutions Engineer Canonical URL: https://nextmove.md/fde/jobs/cb639c92114dbe11 Luminance posts a senior FDE role to build what the customer runs in New York, NY, at $115,000–$150,000 base, below the senior FDE median of $190,000 across 1,864 postings with pay. This senior customer-facing engineering role helps enterprise customers integrate Luminance’s AI platform and build legal workflows across their technology estates. Read from the employer’s posting on November 8, 2026. - [Luminance](https://nextmove.md/fde/companies/luminance) First seen Oct 24, 2026 · open on Workable as of Nov 8, 2026 **$115,000–$150,000** New York, NY Full-time This senior customer-facing engineering role helps enterprise customers integrate Luminance’s AI platform and build legal workflows across their technology estates. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2Fcb639c92114dbe11&placement=top) - [View posting at Luminance](https://apply.workable.com/j/F8CE4FDB83/apply) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $115K–$150K Below the median Midpoint $133K · median $190K This job $115K to $150K. Senior FDE postings, 1,864 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Builds what the customer runs Balance **Mostly building** Project stages 1. Pre-sales 2. Proof of concept (not covered) 3. Implementation 4. Operations - **Coding**: Writes production code - **Builds for**: External customers - **Level**: Senior - **Role**: Individual contributor ### What they ask for Experience - **3+ years** Experience at a SaaS vendor ### Do you meet what the posting states? The posting asks for 3+ years. How many do you have? The posting reads as a senior role. What level are you at now? The job is in New York, NY. Could you work there? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: New York, NY - **Employment type**: Full-time - **Pay**: ## More like this [Sia](https://nextmove.md/fde/companies/sia) ### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/119cfd8fc34ca0bd) Charlotte, NC · New York, NY · +6 more Hybrid 2w ago $117,000–$132,000 [Meta](https://nextmove.md/fde/companies/meta) ### [Business Engineer](https://nextmove.md/fde/jobs/373b94c00da9da13) Austin, TX · Seattle, WA · +2 more 2mo ago $118,000–$176,000 [pensar](https://nextmove.md/fde/companies/pensar) ### [Security Research Engineer](https://nextmove.md/fde/jobs/47f4c4f009782ad0) New York, NY 2w ago $120,000–$175,000 ## The job description from Luminance ### Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers’ technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer’s technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers. We offer a generous £2000 Learning budget to each employee. We are committed to your growth as we grow too. ### Responsibilities - Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical experiences. - Act as a technical expert on Luminance’s platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless. - Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide. - Get hands-on and build integrations for our customer base, ensuring we create seamless workflows across business platforms/applications such as Salesforce, ServiceNow and Slack. - Be the key point of contact for managing integration issues and challenges - Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration. - Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively. - Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers. - Continuously gather feedback from developers to improve tools, documentation, and overall integration processes. ### Requirements - Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US). - At least 3-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space - Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation. - Experience of Full Stack Web development and Cloud Architecture - Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages - Excellent interpersonal and communication skills, both verbal and written. - Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge. - Highly detail-oriented with a problem-solving attitude. - Ability to work in an innovative and fast-paced environment while delivering to deadlines. - Organized with excellent time management skills and the ability to prioritize effectively. - Prior experience in a customer-facing technical team, focussed on collaborating with developer/technical personas ### Benefits Compensation - $115,000 - $150,000 per annum. [View posting at Luminance](https://apply.workable.com/j/F8CE4FDB83/apply) ## About Luminance Luminance sells specialist AI software that helps enterprises review, negotiate, manage, and extract business intelligence from contracts. 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