> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Software Engineer, Deployed Canonical URL: https://nextmove.md/fde/jobs/bc1b1d67206405ae Serval posts a FDE role to build what the customer runs in San Francisco, CA, at $200,000–$325,000 base, above the senior FDE median of $190,000 across 1,849 postings with pay. A customer-facing software engineer on Serval’s Agent Deployment team, building and shipping production-grade capabilities for complex enterprise customers. Read from the employer’s posting on November 6, 2026. - [Serval](https://nextmove.md/fde/companies/serval) Posted Apr 8, 2026 by Serval · open on Ashby as of Nov 6, 2026 **$200,000–$325,000** + equity San Francisco, CA On-site Full-time A customer-facing software engineer on Serval’s Agent Deployment team, building and shipping production-grade capabilities for complex enterprise customers. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2Fbc1b1d67206405ae&placement=top) - [View posting at Serval](https://jobs.ashbyhq.com/Serval/37e2985b-a7bf-4c02-bd71-b5d906292814/application) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $200K–$325K Above the median Midpoint $263K · median $190K This job $200K to $325K. Senior FDE postings, 1,849 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Builds what the customer runs Balance **Mostly building** Project stages 1. Pre-sales (not covered) 2. Proof of concept (not covered) 3. Implementation 4. Operations - **Coding**: Writes production code - **Builds for**: External customers - **Level**: Senior - **Role**: Individual contributor ### Do you meet what the posting states? The posting reads as a senior role. What level are you at now? The job is in San Francisco, CA. Could you work there? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: San Francisco, CA - **Work arrangement**: On-site - **Employment type**: Full-time - **Pay**: ## More like this [Anyscale](https://nextmove.md/fde/companies/anyscale) ### [Forward Deployed Engineer - AI/ML Platforms](https://nextmove.md/fde/jobs/ec34a2647dc8d7d6) San Francisco, CA 4mo ago $250,000–$275,000 [ServiceNow](https://nextmove.md/fde/companies/servicenow) ### [Senior Staff Software Engineer-Voice AI Agent Prompting](https://nextmove.md/fde/jobs/58fd89c54573cb0f) Santa Clara, CA 3w ago $190,900–$334,100 [Handshake (AI training)](https://nextmove.md/fde/companies/handshake-ai-training) ### [Senior Forward Deployed Engineer, Enterprise AI](https://nextmove.md/fde/jobs/c364266bec560fc4) San Francisco, CA · New York, NY On-site 7w ago $220,000–$300,000 - [Other jobs at Serval (4)](https://nextmove.md/fde/companies/serval) ## The job description from Serval Posted by Serval on Apr 8, 2026 ### Who We Are Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform. Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation. We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management. ### About the team The **Agent Deployment **team is a customer-facing technical team, central to how Serval turns product capability into real business outcomes. The org is a family of roles: Deployment Strategists are the primary technical relationship and AI advisor for each customer, partnering with Deployed Software Engineers to build enterprise-grade features and products. Deployment Success Managers own each customer's long-term success, building the systems and motions that scale adoption, expansion, and renewal well past go-live. ### Role Overview Deployed Software Engineers are customer-facing software engineers: shipping features, building new capabilities, and expanding our product surface area inside some of the world’s most complex enterprises. You’ll work directly with customers to turn messy, high-stakes workflows into reliable AI-driven systems, shipping production code that influences both revenue and product direction. This role isn’t about building demos or prototypes; it’s about shipping enterprise-grade features and products for our customers. If you're energized by building something that didn't exist before, with a direct line between your work and company growth, this is the role for you. ### What You’ll Do - **Ship core product:** architect and ship production-grade systems that become part of Serval's core product, born from the real needs of our most complex customers. - **Build platform services:** design backend services, APIs, and integrations that extend Serval's AI agent platform across customers, with a focus on reliability, security, and long-term maintainability. - **Turn workflows into product:** work directly with customers to turn messy, high-stakes workflows into generalized, reusable product capabilities. - **Own the deployment lifecycle:** own key deployments from architecture through scaling and continuous improvement. ### Example Recent Projects - Productionize Serval's voice agent from alpha into a viable channel for enterprise users to reach the Serval AI agent, first at a Fortune 500 financial services company. - Upgrade our worker environment to communicate with on-premise Active Directory and Microsoft platforms over LDAP and PowerShell, and ship self-serve deployment so customers can stand up a Serval worker themselves. - Extend our workflow system to ingest knowledge from any source, making a customer's own systems searchable by the agent, a capability that won us the deal. ### What You’ll Need - Software engineering experience, ideally in a product-focused or customer-facing role - Strong coding and system design skills, with experience shipping production systems and building external integrations - High ownership in fast-moving environments with limited structure, and a track record of taking ambiguous problems to shipped, measurable impact. - A clear communicator with both technical and business stakeholders. ### Nice to Have - Startup experience as a founder or early engineer. - Background working with enterprise customers or supporting complex technical sales cycles. - Experience building or deploying AI/LLM-powered features or agent-based systems. - Familiarity with IT, security, service management, or workflow automation. ### What We Offer - **Impact**: Be a key player in shaping the success of our product and company. - **Growth**: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company. - **Culture**: Join a culture that values innovation, ownership, accountability, and fun. [View posting at Serval](https://jobs.ashbyhq.com/Serval/37e2985b-a7bf-4c02-bd71-b5d906292814/application) ## About Serval AI-native ITSM platform for enterprises that automates help desk, access, onboarding, and workflows through auditable agents that build and run automations. Series B · 50–100 people ## Similar jobs [NVIDIA](https://nextmove.md/fde/companies/nvidia) ### [ML Ops DSX Senior Engineer](https://nextmove.md/fde/jobs/76728b0c4db2d623) Santa Clara, CA · Seattle, WA · US remote Remote 10d ago $184,000–$356,500 [Concurrence](https://nextmove.md/fde/companies/concurrence) ### [Senior Applied AI Engineer (Forward Deployed) [NYC or SF]](https://nextmove.md/fde/jobs/d7f8666921b5b55f) New York, NY On-site New · 6d ago $200,000–$260,000 [Analog Devices](https://nextmove.md/fde/companies/analog-devices) ### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/45fca47921975204) San Jose, CA · Boston, MA 2mo ago $230,000–$316,250 [ChipAgents](https://nextmove.md/fde/companies/chipagents) ### [Software Engineer, ML for EDA](https://nextmove.md/fde/jobs/5b4582d6cf8deb16) San Jose, CA On-site New · 3d ago $150,000–$350,000 [Binti](https://nextmove.md/fde/companies/binti) ### [Forward-Deployed Engineer](https://nextmove.md/fde/jobs/2ab6678dd001933d) San Francisco, CA · Seattle, WA Hybrid 2mo ago $200,000–$300,000 - [Compare senior FDE salary ranges](https://nextmove.md/fde/salary/senior) - [Similar jobs in SF Bay Area](https://nextmove.md/fde/jobs?region=sf-bay-area) - [Similar jobs that build what the customer runs](https://nextmove.md/fde/jobs?role=builds-for-customers) Hiring at Serval and want this page changed or removed? Email info@nextmove.md and we take it down. Employer postings · [How we read postings](https://nextmove.md/fde/method)