> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt.

# Field Engineer

Canonical URL: https://nextmove.md/fde/jobs/8035440dea35abbb

Decagon posts a FDE role to build what the customer runs in New York, NY, at $200,000–$240,000 base, above the senior FDE median of $190,000 across 1,864 postings with pay. Field Engineer owning technical scoping, integration, agent configuration, and production implementation for Decagon's most complex enterprise opportunities. Read from the employer’s posting on November 8, 2026.

- [Decagon](https://nextmove.md/fde/companies/decagon)

Posted Jan 21, 2026 by Decagon · open on Ashby as of Nov 8, 2026

**$200,000–$240,000** + equity New York, NY On-site Full-time

Field Engineer owning technical scoping, integration, agent configuration, and production implementation for Decagon's most complex enterprise opportunities.

- [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F8035440dea35abbb&placement=top)
- [View posting at Decagon](https://jobs.ashbyhq.com/decagon/9ffd6359-d0ff-4ab6-b210-0fb05d2c459c/application)

Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so.

## At a glance

### Posted base pay

$200K–$240K Above the median

Midpoint $220K · median $190K

This job $200K to $240K. Senior FDE postings, 1,864 postings: the middle 50% of posted pay is $160K to $220K, median $190K.

### The work

Builds what the customer runs

Balance **Mostly building**

Project stages

1. Pre-sales
2. Proof of concept
3. Implementation
4. Operations

- **Coding**: Writes production code

- **Builds for**: External customers

- **Level**: Senior

- **Role**: Individual contributor

### What they ask for

Experience

- **4+ years** owning highly ambiguous and technical projects

### Do you meet what the posting states?

The posting asks for 4+ years. How many do you have?

The posting reads as a senior role. What level are you at now?

The job is in New York, NY. Could you work there?

Which of these have you used in production?

Answer each one. Nothing is saved or sent.

[What postings ask for, by background →](https://nextmove.md/fde/paths)

## Conditions

- **Location**: New York, NY

- **Work arrangement**: On-site

- **Employment type**: Full-time

- **Pay**:

## More like this

[EY](https://nextmove.md/fde/companies/ey)

### [Cyber - AI Engineer - Manager - Consulting](https://nextmove.md/fde/jobs/5352527da1726f71)

New York, NY Remote 7w ago

$144,900–$302,100

[Footprint](https://nextmove.md/fde/companies/footprint)

### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/88950f32b81cc138)

New York, NY On-site 4mo ago

$170,000–$205,000

[Minerva](https://nextmove.md/fde/companies/minerva)

### [Forward Deployed Engineer](https://nextmove.md/fde/jobs/2e4a93b1a8147acd)

New York, NY On-site 12d ago

$215,000–$241,000

- [Other jobs at Decagon (11)](https://nextmove.md/fde/companies/decagon)

## The job description from Decagon

Posted by Decagon on Jan 21, 2026

### About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

### About the Role

As a Field Engineer, you will own the technical scoping and implementation of the most complex requirements that Decagon's enterprise prospects and customers bring to us. You will be the technical expert and trusted advisor to enterprise prospects and customers, proving technical feasibility during the evaluation, and may carry that work through to production.

The role is dynamic and cross-functional. You will build complex integrations, configure and optimize agents that deploy into production environments, partner with Solutions Engineers, Product and Engineering to build features your accounts require, and establish technical credibility with stakeholders across the C-suite, platform engineering, and CX organizations.

### In this role, you will

- Own the technical win on Decagon's most critical enterprise opportunities, partnering with Account Executives, Solutions Engineers and Agent Product Managers to build software and agents that turn sophisticated, skeptical buyers into signed customers.
- Design and deliver custom integrations against enterprise telephony and CCaaS platforms, carrying them from prototype through production deployment.
- Configure and optimize enterprise-grade AI agents using Agent Operating Procedures, iterating against production conversation data and instrumenting the metrics required to measure improvement.
- Diagnose and resolve issues in live customer instances across telephony, voice flows, tool calls, and third-party integrations in order to protect at-risk go-lives.
- Lead exploratory discussions with customers to help them understand how they can use AI in their technology stack to unlock business value
- Educate customers on how to extract more value from the Decagon platform through technical enablement

### Your background looks something like this

- Have 4+ years experience owning highly ambiguous and technical projects. This includes software engineers, ex-founders, and forward-deployed roles at high-growth technology companies.
- Write production-grade code in Python, SQL, or similar languages.
- You have built integrations against third-party APIs and enterprise systems, and you are comfortable working from unfamiliar documentation to get something working quickly.
- You can hold your own in a technical conversation with a customer's engineering team and translate what you learn into a concrete implementation plan.
- You are comfortable navigating ambiguity and collaborating cross-functionally.

### Benefits

We proudly offer the following benefits for our full-time employees:

- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

*These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.*

[View posting at Decagon](https://jobs.ashbyhq.com/decagon/9ffd6359-d0ff-4ab6-b210-0fb05d2c459c/application)

## About Decagon

Omnichannel AI concierge platform for enterprises, unifying voice, chat, and email agents with shared memory and workflow execution.

Series D · 500–1000 people

## Similar jobs

[Thread AI](https://nextmove.md/fde/companies/thread-ai)

### [Senior Applied AI Engineer, Federal](https://nextmove.md/fde/jobs/b563fb09ace6b66b)

New York, NY 11d ago

$180,000–$230,000

[AvePoint](https://nextmove.md/fde/companies/avepoint)

### [Forward Deployed Engineer - AI](https://nextmove.md/fde/jobs/71a5ea8025227707)

Jersey City, NJ 3mo ago

$180,000–$230,000

[Nebius](https://nextmove.md/fde/companies/nebius)

### [Forward Deployed Engineer, Enterprise - Tavily](https://nextmove.md/fde/jobs/3b1bb863d0950d0d)

New York, NY On-site 5mo ago

$179,500–$224,300

[OpenAI](https://nextmove.md/fde/companies/openai)

### [Forward Deployed Engineer (FDE), Legal-SF](https://nextmove.md/fde/jobs/f8a4d49298c2cba9)

New York, NY Hybrid 2mo ago

$185,000–$300,000

[Accenture](https://nextmove.md/fde/companies/accenture)

### [AI Forward Deployed Engineering Senior Manager | Sales ReInvention](https://nextmove.md/fde/jobs/16bca3048d7b55d6)

Chicago, IL · Milwaukee, WI · +41 more 6w ago

$112,900–$366,300

- [Compare senior FDE salary ranges](https://nextmove.md/fde/salary/senior)
- [Similar jobs in New York metro](https://nextmove.md/fde/jobs?region=nyc-metro)
- [Similar jobs that build what the customer runs](https://nextmove.md/fde/jobs?role=builds-for-customers)

Hiring at Decagon and want this page changed or removed? Email info@nextmove.md and we take it down.

Employer postings · [How we read postings](https://nextmove.md/fde/method)
