> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Senior Agent Architect Canonical URL: https://nextmove.md/fde/jobs/66bf663e38096354 Parloa posts a senior FDE role to integrate and configure the product, remote, hiring in New York, at $156,000–$178,000 base, below the senior FDE median of $190,000 across 1,864 postings with pay. The Senior Agent Architect designs and delivers end-to-end enterprise AI agent deployments, integrating Parloa with complex CRM, ERP, ticketing, and contact-center environments. Read from the employer’s posting on November 8, 2026. - [Parloa](https://nextmove.md/fde/companies/parloa) Posted Mar 26, 2026 by Parloa · open on Greenhouse as of Nov 8, 2026 **$156,000–$178,000** Remote, hiring in New York The Senior Agent Architect designs and delivers end-to-end enterprise AI agent deployments, integrating Parloa with complex CRM, ERP, ticketing, and contact-center environments. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F66bf663e38096354&placement=top) - [View posting at Parloa](https://job-boards.eu.greenhouse.io/parloa/jobs/4823910101) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $156K–$178K Below the median Midpoint $167K · median $190K This job $156K to $178K. Senior FDE postings, 1,864 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Integrates and configures it Balance **Mixed** Project stages 1. Pre-sales 2. Proof of concept (not covered) 3. Implementation 4. Operations - **Coding**: Configuration only - **Builds for**: External customers - **Level**: Senior - **Role**: Individual contributor ### What they ask for Experience - **3+ years** enterprise customer-facing roles Background - **Solutions and customer engineering** ### Do you meet what the posting states? The posting asks for 3+ years. How many do you have? The posting reads as a senior role. What level are you at now? The work is remote from the US. Can you work from the US? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: New York, NY - **Work arrangement**: Remote - **Remote work restrictions**: USA - **Pay**: ## More like this [Realm](https://nextmove.md/fde/companies/realm) ### [Forward Deployed Engineer - NYC](https://nextmove.md/fde/jobs/ec808ed3592c9a7d) New York, NY Remote 3mo ago $115,000–$200,000 [Thatch](https://nextmove.md/fde/companies/thatch) ### [Partner Engineer](https://nextmove.md/fde/jobs/f0e7fcf68f87dedb) Austin, TX · New York, NY · +1 more · US remote Remote 11d ago $160,000–$195,000 [Figma](https://nextmove.md/fde/companies/figma) ### [Field Engineer](https://nextmove.md/fde/jobs/920ea649ea394e40) San Francisco, CA · New York, NY Remote 2mo ago $140,000–$296,000 - [Other jobs at Parloa (2)](https://nextmove.md/fde/companies/parloa) ## The job description from Parloa Posted by Parloa on Mar 26, 2026 ### About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. ### About the role As a **Sr Agent Architect** at Parloa, you will act as a solution architect for enterprise AI Agent deployments. You will design end-to-end system architectures that connect Parloa's platform to complex enterprise environments, solve multi-system integration challenges, and apply systems thinking to build reliable, scalable AI solutions for global enterprise clients. You will also shape the conversational experience layer, using prompt engineering and your knowledge of LLMs to translate customer requirements into agent behavior. Architecture and integration depth are the core of this role. Conversational design skills are valued and can be developed on the job. ### Areas of ownership - Design end-to-end solution architectures for AI Agent deployments, mapping how Parloa's platform integrates into customers' enterprise systems (CRMs, ERPs, ticketing systems, contact center platforms). - Build and configure integrations using integration platforms and APIs, applying systems thinking to solve complex, multi-system data flows. - Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities. - Apply structured testing approaches to validate architecture, integration reliability, and AI agent performance under real-world conditions. - Identify and resolve blockers together with other departments at Parloa (e.g., Product, Solution Engineering, Sales) and the customer. - Scope AI Agent deployments, providing strategic architecture advice and execution support to customers and partners. - Use your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design prompts for reliable, user-aligned agent behavior. - Translate complex customer workflows into structured conversational components that LLMs can execute reliably. - Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards. - Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team. ### Who you are - 3+ years of experience in enterprise customer-facing roles, with proven expertise in solution architecture, systems architecture, or enterprise integration. - Strong systems thinking, with a track record of solving complex technical problems across multiple systems and data sources. - Experience with complex SaaS implementations at scale (CRMs, ERPs, contact center platforms, ticketing systems). - Proficiency in REST API design, JSON/XML data structures, API testing tools (e.g., Postman), and API authentication patterns (OAuth, API keys, JWT). - Experience reading and consuming API documentation across enterprise SaaS platforms, including data transformation and field mapping logic. - Analytical and critical thinker with expertise in risk assessment and problem-solving. - Strong project and stakeholder management skills, with a passion for meeting milestones and effective communication. - Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact. - Ability to analyze customer requirements and translate them into LLM prompts and conversational flows, with attention to subtle conversational nuance and A/B testing to assess agent performance. - Prior conversation design, prompt engineering (e.g., chain-of-thought, few-shot learning), or A/B testing experience is a plus, not a requirement - we will train this. ### Our Recruiting Process Talent Acquisition → Hiring Manager → Technical Interview(s) → Department Interview → Bar Raiser ### Why Parloa? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. *Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.* Salary Range $156,000—$178,000 USD Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. *** ** **We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.** [View posting at Parloa](https://job-boards.eu.greenhouse.io/parloa/jobs/4823910101) ## About Parloa AI Agent Management Platform enabling enterprise customer service at scale; reimagines CX as agentic, multilingual, conversational interactions across voice and chat. 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