> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Customer Support Operations Intelligence Engineer Canonical URL: https://nextmove.md/fde/jobs/38017da4d0a6b017 Seeq Corporation posts a FDE role to build for teams inside the company in US, at $110,000–$155,000 base, below the senior FDE median of $190,000 across 1,849 postings with pay. Build AI-powered operations intelligence for Seeq’s global Technical Support organization, improving the speed, consistency, and quality of customer support. Read from the employer’s posting on November 6, 2026. - [Seeq Corporation](https://nextmove.md/fde/companies/seeq-corporation) First seen Oct 24, 2026 · open on Workable as of Nov 6, 2026 **$110,000–$155,000** US Remote Full-time Build AI-powered operations intelligence for Seeq’s global Technical Support organization, improving the speed, consistency, and quality of customer support. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F38017da4d0a6b017&placement=top) - [View posting at Seeq Corporation](https://apply.workable.com/j/41E65B3CDE/apply) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $110K–$155K Below the median Midpoint $133K · median $190K This job $110K to $155K. Senior FDE postings, 1,849 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Builds for teams inside the company Balance **Mostly building** Project stages 1. Pre-sales (not covered) 2. Proof of concept (not covered) 3. Implementation 4. Operations - **Coding**: Writes production code - **Builds for**: Internal teams - **Level**: Senior - **Role**: Individual contributor ### What they ask for Experience - **3+ years** professional experience in software development, workflow automation, applied AI, analytics engineering, support tooling, or related technical work Background - **Software engineering** Visa - **No visa sponsorship** ### Do you meet what the posting states? The posting asks for 3+ years. How many do you have? The posting reads as a senior role. What level are you at now? The work is remote from the US. Can you work from the US? The posting says no visa sponsorship. Do you need one? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: US - **Work arrangement**: Remote - **Employment type**: Full-time - **Visa sponsorship**: Not available - **Pay**: ## More like this [Qventus](https://nextmove.md/fde/companies/qventus) ### [AI Tooling Engineer](https://nextmove.md/fde/jobs/8c74c174d0281e3d) US Remote 5mo ago $120,000–$150,000 [General Dynamics Mission Systems](https://nextmove.md/fde/companies/general-dynamics-mission-systems) ### [Advanced Software Engineer - AI Reliability Engineering](https://nextmove.md/fde/jobs/9ed8a9dfa624a192) US Remote 5d ago $118,519–$131,482 [fluent](https://nextmove.md/fde/companies/fluent) ### [Software Engineer (AI Agents)](https://nextmove.md/fde/jobs/af6349a15d3ebff5) US Remote Yesterday $130,000–$155,000 ## The job description from Seeq Corporation ### Description This role is focused on helping Seeq’s global Technical Support organization scale its effectiveness, efficiency, and quality. You will build AI agents, workflows, and process automations that help make our world-class support team even more capable as we continue to grow our customer and user base. We are looking for an exceptional engineer who understands customer support operations, processes, and data and can a) build AI-powered systems to improve support workflows end to end, and b) create actionable insights and recommendations that drive improvements. You will work at the intersection of technical support, workflow automation, applied AI, analytics, and operational design to streamline how support work is routed, investigated, escalated, synthesized, and improved, with the direct goal of improving customer experience and satisfaction. ### What You Will Do You will build operations intelligence workflows that help Seeq’s Technical Support team act earlier, faster, and with better judgment. You will work closely with Technical Support Engineers, Support leadership, Product, Engineering, and Customer Success to understand how support works across regions, time zones, and escalation paths, then turn those insights into systems that improve the operation. This role is heavily focused on agentic AI engineering. You will design and implement workflows that reduce manual effort, improve consistency, and accelerate high-value support work across ticket triage, routing, knowledge retrieval, escalation preparation, case summarization, data gathering, and root-cause-oriented investigation. Examples of systems you may build or extend include: - AI-assisted ticket triage and routing - case summarization and escalation preparation tools - knowledge retrieval workflows for support engineers - operational insights from ticket patterns, response trends, and escalation signals You understand that excellent support operations are about improving real workflows such as issue intake, customer communication, troubleshooting, handoffs, backlog management, and trend detection. You turn analysis into recommended actions for Support, Engineering, Product, and Customer Success. You will translate operational data into actionable intelligence, including support tickets, product usage context, case metadata, response patterns, escalation signals, and internal knowledge sources, delivering the right insights to the right people at the right time. You know how to apply modern AI and software tooling with rigor and judgment. You can identify where agentic systems genuinely improve throughput and quality, where deterministic automation is better, and how to combine the two safely in production support workflows. You will also help shape how Seeq operates in an AI-assisted world by creating systems, prompts, tooling, documentation, and conventions that make support workflows easier to execute correctly and easier to improve over time. ### What We’re Looking For You are an exceptional engineer with strong systems thinking, operational judgment, and a bias toward practical automation that delivers measurable impact. You have experience building internal tools, workflow automation, operational analytics, or AI-powered systems in environments where accuracy, responsiveness, and user trust matter. You think deeply about human workflows. You know that good operations intelligence starts with understanding how people triage, investigate, escalate, communicate, and make decisions under pressure. You build systems that support better judgment rather than create more noise. You are highly effective in Python and comfortable working across APIs, data pipelines, workflow systems, and applied AI tooling. You can move fluidly between automation, analytics, orchestration, data modeling, and product-quality internal tooling. You are thoughtful about operational quality. You care about clarity, observability, maintainability, and appropriate safeguards when introducing AI into support processes. You are strong in written communication. You can create documentation, playbooks, prompts, and operating conventions that help other teams adopt what you build and use it well. You bring strong ownership and agency. You analyze trends, identify friction, quantify opportunity, make sound tradeoffs, and carry improvements through to production and operational adoption. You are motivated by helping customer-facing teams succeed. You care about improving the speed, consistency, and quality of support as a direct lever on customer experience. ### Requirements - Have at least 3 years of professional experience in software development, workflow automation, applied AI, analytics engineering, support tooling, or related technical work - Have experience working with modern AI tooling, including LLMs, agentic workflows, prompt design, evaluation, and human-in-the-loop operational systems - Proficient in Python, APIs, and software development frameworks used to automate and operationalize complex workflows - Demonstrate experience building production-grade internal tools and AI-powered systems that are used by teams to improve speed, quality, and consistency - Show a strong understanding of technical support operations, ticketing and case management systems, escalation workflows, or other service operations environments - Be highly effective at translating messy operational processes and data into scalable systems, actionable intelligence, and measurable improvements - Show excellent problem-solving and analytical skills, with great attention to detail - Demonstrate excellent communication and collaboration skills, and the ability to work effectively in a cross-functional team environment ### Benefits Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. ### The Perks of Working at Seeq - Competitive salary plus bonus incentives - $110,000 - 155,000 USD. Salary will be determined by the level you are hired at. - Benefits: - 12-week paid Seeq family leave - Unlimited PTO - Internet and mobile phone reimbursements - Medical benefits - Group term life insurance - Short-term and long-term disability insurance pre-tax benefits - Voluntary vision and dental (ortho) - Vacation bonus program - Employee Assistance Program - Generous home office allowance - The best co-workers (we've analyzed the data, so we know it's true.) - Pet-friendly workspace (your dog will be so happy to have you home) - You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas [View posting at Seeq Corporation](https://apply.workable.com/j/41E65B3CDE/apply) ## About Seeq Corporation Seeq provides SaaS for industrial time-series analytics, monitoring, and AI to help process companies improve operational decisions. Series D · 200–500 people ## Similar jobs [Natera](https://nextmove.md/fde/companies/natera) ### [Forward Deployed AI Solutions Engineer](https://nextmove.md/fde/jobs/888524deabab53da) US Remote 3mo ago $105,700–$132,100 [Coalition](https://nextmove.md/fde/companies/coalition) ### [Software Engineer, AI Automation](https://nextmove.md/fde/jobs/4c49853f884c504f) US Remote 2mo ago $115,000–$168,000 [Prenuvo](https://nextmove.md/fde/companies/prenuvo) ### [Senior Forward Deployed Engineer ](https://nextmove.md/fde/jobs/971ee7cce5125262) US Remote 6w ago $145,000–$165,000 [Red Ventures](https://nextmove.md/fde/companies/red-ventures) ### [Forward Deployed Engineer | Bankrate](https://nextmove.md/fde/jobs/b259c2064b847eda) New York, NY · Charlotte, NC Remote 3mo ago $100,000–$195,000 [Toast](https://nextmove.md/fde/companies/toast) ### [GTM Engineer - Sales Workflow Automation, Revenue Intelligence](https://nextmove.md/fde/jobs/36ff901415d4e411) US Remote 5mo ago $94,000–$192,000 - [Compare senior FDE salary ranges](https://nextmove.md/fde/salary/senior) - [Similar jobs that build for teams inside the company](https://nextmove.md/fde/jobs?role=internal-deployment) Hiring at Seeq Corporation and want this page changed or removed? 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