> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt.

# Forward Deployed Architect: Customer Success

Canonical URL: https://nextmove.md/fde/jobs/2bc06a332ea19712

SketchPro posts a FDE role to keep customers running after launch in San Francisco, CA, at $100,000–$140,000 base, below the senior FDE median of $190,000 across 1,864 postings with pay. Own customer success and growth across architecture-firm accounts, guiding firms from signed pilots to embedded daily use and enterprise conversion. Read from the employer’s posting on November 8, 2026.

- [SketchPro](https://nextmove.md/fde/companies/sketchpro)

First seen Oct 24, 2026 · open on Workable as of Nov 8, 2026

**$100,000–$140,000** + equity San Francisco, CA Full-time

Own customer success and growth across architecture-firm accounts, guiding firms from signed pilots to embedded daily use and enterprise conversion.

- [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F2bc06a332ea19712&placement=top)
- [View posting at SketchPro](https://apply.workable.com/j/F79C8AD84B/apply)

Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so.

## At a glance

### Posted base pay

$100K–$140K Below the median

Midpoint $120K · median $190K

This job $100K to $140K. Senior FDE postings, 1,864 postings: the middle 50% of posted pay is $160K to $220K, median $190K.

### The work

Keeps customers running after launch

Balance **Mixed**

Project stages

1. Pre-sales
2. Proof of concept
3. Implementation
4. Operations

- **Coding**: Configuration only

- **Builds for**: External customers

- **Level**: Senior

- **Role**: Individual contributor

### What they ask for

Experience

- **4+ years** Experience at an architecture/design firm

Tools

- **Revit**

### Do you meet what the posting states?

The posting asks for 4+ years. How many do you have?

The posting reads as a senior role. What level are you at now?

The job is in San Francisco, CA. Could you work there?

Answer each one. Nothing is saved or sent.

[What postings ask for, by background →](https://nextmove.md/fde/paths)

## Conditions

- **Location**: San Francisco, CA

- **Employment type**: Full-time

- **Pay**:

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## The job description from SketchPro

### Description

About SketchPro
SketchPro is an AI copilot for architects and engineers that accelerates construction documentation. We work with leading architecture firms to help streamline production and deliver documentation at the highest level.

As a Forward Deployed Architect leading customer success and growth, you'll work alongside architects at some of the most respected firms in the world. You'll learn how their teams actually produce documentation, embed SketchPro into their daily work, and own growth within a firm.

### What You’re Accountable For

You are accountable for firm adoption and conversion readiness. This role owns the gap between “signed pilot” and “embedded in daily workflow.”

Your job is to ensure that:

- New firms and users get value fast
- We can quantify the benefits of SketchPro to teams at architecture and engineering firms
- People find SketchPro intuitive and approachable
- Users adopt SketchPro on real projects
- Feedback flows cleanly into Product

### What You’ll Own

### Firm Onboarding & Activation

- Lead group and 1:1 onboarding sessions tailored to firm size, discipline, and usage goals
- Coordinate installation and IT setup
- Ensure firms reach defined activation milestones

### Ongoing Firm Engagement

- Track adoption metrics and usage health per firm
- Run 1:1 user follow-ups and in-person workshops
- Keep momentum between weekly office hours
- Produce weekly usage recaps for internal and external stakeholders
- Activate internal champions at each firm

### Enablement & GTM Support

- Run discovery and demo calls with top architecture firms, providing architectural perspective on the business and selling firm leadership on SketchPro's value
- Help move pilots to enterprise contracts by tying user feedback during pilots to the commercial cases and ROI
- Create demo videos and educational content
- Support outreach, referrals, and external visibility (e.g. LinkedIn)

### Requirements

### Ideal Background

- 4+ years at an architecture/design firm (licensed preferred)
- Experience in construction documentation workflows (SD through CA)
- Fluency in Revit
- Comfortable communicating to firm leadership & working directly with architects

You don’t need to be a salesperson, but you must be confident, a clear communicator, and trusted by other designers.

### Skills That Matter

- Strong communication and facilitation
- Ability to translate messy feedback into clear insights
- High ownership and follow-through - figuring out who at a firm can help champion SketchPro
- Comfort operating in an early-stage, ambiguous environment
- Technical curiosity (AI tools, workflows, integrations)

### What Success Looks Like

- Pilots convert: The firms in pilot when you started have moved to paid or are clearly on track, and we have clear evidence during our pilots of success and commercial value.
- Growth: Seat count and active users climb week over week within existing accounts
- Product feedback is delivered structured and prioritized to the engineering team

### Benefits

### Why Join Us

- Shape the future of how buildings get designed and built.
- Competitive equity and compensation ($100k-140k salary + equity)

### Benefits

- Medical, Dental, Vision coverage
- Expensed lunch and dinner 5x/week in SF office
- Health + Wellness Stipend

[View posting at SketchPro](https://apply.workable.com/j/F79C8AD84B/apply)

## About SketchPro

SketchPro builds AI software that automates construction documentation and design visualization for architecture and engineering teams using Revit.

10–50 people

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- [Compare senior FDE salary ranges](https://nextmove.md/fde/salary/senior)
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