> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Forward Deployed Engineering Team Lead Canonical URL: https://nextmove.md/fde/jobs/0d16eaa1346b1b3b Aircall posts a FDE role to lead deployment teams in New York, NY and 1 more, at $200,000–$256,000 base, level with the staff+ FDE median of $225,000 across 388 postings with pay. Leads the Forward Deployed Engineering motion for one region, combining hands-on configuration and deployment of AI agents for strategic customers with coaching the regional team. Read from the employer’s posting on November 8, 2026. - [Aircall](https://nextmove.md/fde/companies/aircall) Posted Sep 22, 2026 by Aircall · open on Greenhouse as of Nov 8, 2026 **$200,000–$256,000** New York, NY +1 Leads the Forward Deployed Engineering motion for one region, combining hands-on configuration and deployment of AI agents for strategic customers with coaching the regional team. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F0d16eaa1346b1b3b&placement=top) - [View posting at Aircall](https://job-boards.greenhouse.io/aircallioinc/jobs/4415454009) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $200K–$256K Level with the median Midpoint $228K · median $225K This job $200K to $256K. Staff+ FDE postings, 388 postings: the middle 50% of posted pay is $197K to $262K, median $225K. ### The work Leads the deployment team Balance **Mixed** Project stages 1. Pre-sales (not covered) 2. Proof of concept (not covered) 3. Implementation 4. Operations (not covered) - **Coding**: Configuration only - **Builds for**: Both - **Level**: Staff+ - **Role**: Technical lead ### What they ask for Experience - **5+ years** Forward deployed engineering, solutions engineering, technical consulting, or comparable role Background - **Solutions and customer engineering** - **Forward deployed engineering** - **Consulting** ### Do you meet what the posting states? The posting asks for 5+ years. How many do you have? The posting reads as a staff-level role. What level are you at now? The job is in New York, NY · San Francisco, CA. Could you work in one of these? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: New York, NY · San Francisco, CA - **Pay**: ## More like this [Citi (Citigroup Inc.)](https://nextmove.md/fde/companies/citi-citigroup-inc) ### [Forward Deployed Engineering (FDE) - Director](https://nextmove.md/fde/jobs/f9774087bade29be) New York, NY 2w ago $170,000–$300,000 [Citigroup](https://nextmove.md/fde/companies/citigroup) ### [Forward Deployed Engineering (FDE) - Director](https://nextmove.md/fde/jobs/e932d3607b6be76f) New York, NY 3w ago $170,000–$300,000 [Salesforce](https://nextmove.md/fde/companies/salesforce) ### [Senior Director, Forward Deployed Engineering](https://nextmove.md/fde/jobs/8b65ace4a79082c1) San Francisco, CA · Chicago, IL · +1 more New · 4d ago $196,700–$329,210 - [Other jobs at Aircall (10)](https://nextmove.md/fde/companies/aircall) ## The job description from Aircall Posted by Aircall on Sep 22, 2026 Aircall is a unicorn AI-powered communications platform transforming how teams win with customers. For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace—so every customer conversation drives revenue, resolves issues faster, and builds trust. Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide. We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious, product-driven, and execution-focused—built for visible impact, fast decisions, and real growth. Come join us! ### About the Team Forward Deployed Engineering connects Aircall's AI Voice Agent (AIVA) and AI Messaging Agent (AIMA) to real-world customer workflows, turning possibility into production. The team sits within Customer Solutions & Applied AI and works cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, globally across EMEA, AMER, and APAC. This role owns the FDE motion for one region, reporting to the SVP, Customer Solutions & Applied AI. ### About the Role The FDE Lead is a player-coach, not a traditional people-manager. You'll still be building: personally configuring, deploying, and debugging AI Agent solutions on real customer engagements, because the fastest way to raise the bar for your team is to keep raising your own. You'll also coach the regional FDE team, own the region's AIVA number, and turn what you build yourself into the playbooks and frameworks the team runs on. Your remit doesn't stop at FDE. You are helping drive the agentic revolution across the whole region, educating our internal teams, collaborating with our marketing team, impact the whole customer journey in your region. ### Core Responsibilities - Co-own the AIVA number for the region with the regional GM, partnering with AEs, AMs, and CSMs on pipeline and revenue targets, and staying personally accountable for hitting it. - Stay hands-on and technical: personally configure, build, and deploy AI Agent solutions on a portfolio of strategic or complex accounts, leading by building rather than only reviewing. - Coach and upskill the regional FDE team on technical execution, agent configuration, and deployment quality through pairing and hands-on review, not just process. - Build and evolve the global playbooks, reference architectures, and deployment frameworks the team runs on by compounding the team’s knowledge and expertise. - Drive the region's AIVA go-to-market motion, embedding pipeline hygiene, forecasting discipline, and clear input/output KPIs across the team. - Run enablement and upskilling sessions in the region, collaborating with the Enablement team so the wider organisation can speak to and support agentic adoption. - Represent field reality to Product and Engineering, translating what you and the team are building, and where you hit friction, into roadmap input. - Lead cross-functional initiatives that grow agentic adoption region-wide, coordinating with Marketing, Support, and other GTM teams as needed. ### What We're Looking For We're looking for builders, not career managers — but builders who also have the seniority and business judgement to own a regional number and be credible in front of VP and C-suite stakeholders, internally and with customers. Depth of hands-on experience matters as much as a demonstrated ability to think commercially. - **Hands-on technical depth: **5–6+ years in forward deployed engineering, solutions engineering, technical consulting, or a comparable role, with a proven track record of personally building, configuring, and shipping integrations or agent solutions, not just directing others who do. - **Technical fluency: **comfortable with APIs, integrations, and at least one programming language, with the technical aptitude to quickly get hands-on with new agent capabilities as they ship. - **Commercial and business acumen: **able to align technical delivery with revenue outcomes — deal structures, forecasting, pipeline hygiene, and how a deployment translates into the region's AIVA number. - **Executive stakeholder engagement: **proven experience engaging and influencing VP and C-suite stakeholders, both internally and at customer organisations, without losing technical credibility. - **People leadership through coaching: **demonstrated ability to raise a team's technical bar by building alongside them and reviewing their work hands-on, not by managing from a distance. - **Strategic thinking: **able to scope new use cases and opportunities from ambiguity, not only execute against a defined brief. - **Track record of ownership: **a clear history of taking complex, cross-functional projects from idea to delivered outcome, and being accountable for the result. - **Entrepreneurial mindset: **treats the region like a startup within a startup and doesn't wait for permission to fix what's broken. ### Nice to haves - Experience in conversational AI, voice AI, or contact centre technology. - Experience with CRMs, help desks, or System-of-Truth integrations. - Prior experience in an overlay or specialist GTM motion. Base salary range: $200,000—$256,000 USD ### Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💶 Competitive salary package & benefits ### DE&I Statement At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. [View posting at Aircall](https://job-boards.greenhouse.io/aircallioinc/jobs/4415454009) ## About Aircall Cloud communications and AI platform that helps sales and support teams manage voice, SMS, and WhatsApp interactions. Series D · 500–1000 people ## Similar jobs [Gyde](https://nextmove.md/fde/companies/gyde) ### [Head of AI Deployment](https://nextmove.md/fde/jobs/ba7b23671ec1f28a) Austin, TX · New York, NY New · 6d ago $215,000–$245,000 [Amazon (incl AWS)](https://nextmove.md/fde/companies/amazon-incl-aws) ### [Forward Deployed Engineering Manager, AWS Forward Deployed Engineering, US Government](https://nextmove.md/fde/jobs/cc16a9760702a10d) Arlington, VA · Seattle, WA · +2 more 2mo ago $184,900–$275,200 [Distyl AI](https://nextmove.md/fde/companies/distyl-ai) ### [AI Engineer, Enterprise Lead](https://nextmove.md/fde/jobs/a777a2e143cc194d) San Francisco, CA · New York, NY Hybrid 4mo ago $200,000–$250,000 [Datadog](https://nextmove.md/fde/companies/datadog) ### [Forward Deployed Engineering Manager - Datadog for Startups](https://nextmove.md/fde/jobs/f370cd488dde1342) New York, NY · San Francisco, CA Hybrid 4mo ago $200,000–$250,000 [Fieldguide](https://nextmove.md/fde/companies/fieldguide) ### [Senior Manager, Deployed Engineering](https://nextmove.md/fde/jobs/fed674fdd8484b71) San Francisco, CA Remote 3w ago $210,000–$305,000 - [Compare staff+ FDE salary ranges](https://nextmove.md/fde/salary/staff) - [Similar jobs in New York metro](https://nextmove.md/fde/jobs?region=nyc-metro) - [Similar jobs that lead deployment teams](https://nextmove.md/fde/jobs?role=leadership) Hiring at Aircall and want this page changed or removed? 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