> AI agents: this is one page of Nextmove’s FDE site, in Markdown. Nextmove is a job board and free career service for forward deployed engineers (FDEs). Each posting is classified from its text, not its title: the kind of work, how much of it is production code, pre-sales weight, time at customer sites, travel, remote arrangement, level and posted base pay. The site also publishes the aggregates: median pay by level, metro, company and kind of work, and which companies started hiring FDEs each week. Every page under https://nextmove.md/fde is served this way; the index of pages is https://nextmove.md/llms.txt. # Implementation Manager Canonical URL: https://nextmove.md/fde/jobs/07191dd5b94f6e1d Avoca posts a FDE role to integrate and configure the product in New York, NY and 1 more, at $130,000–$170,000 base, below the senior FDE median of $190,000 across 1,864 postings with pay. Own end-to-end post-sales implementations for home service customers, combining project management, technical consulting, product configuration, and client enablement. Read from the employer’s posting on November 8, 2026. - [Avoca](https://nextmove.md/fde/companies/avoca) Posted Jun 5, 2026 by Avoca · open on Ashby as of Nov 8, 2026 **$130,000–$170,000** + equity New York, NY +1 On-site Full-time Own end-to-end post-sales implementations for home service customers, combining project management, technical consulting, product configuration, and client enablement. - [See roles that fit me](https://nextmove.md/sign-up?from=%2Ffde%2Fjobs%2F07191dd5b94f6e1d&placement=top) - [View posting at Avoca](https://jobs.ashbyhq.com/avoca/51481d40-e339-47de-9d6d-4927397b41bb/application) Free. Upload your resume once, see why each FDE role fits, and get introduced only when you say so. ## At a glance ### Posted base pay $130K–$170K Below the median Midpoint $150K · median $190K This job $130K to $170K. Senior FDE postings, 1,864 postings: the middle 50% of posted pay is $160K to $220K, median $190K. ### The work Integrates and configures it Balance **Mostly building** Project stages 1. Pre-sales (not covered) 2. Proof of concept (not covered) 3. Implementation 4. Operations Travel **Required, amount not stated** - **Coding**: Configuration only - **Builds for**: External customers - **Level**: Senior - **Role**: Technical lead ### What they ask for Experience - **2+ years** minimum experience working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success - **5+ years** maximum stated experience range working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success - **4+ years** more than 4 years of overall experience as an alternative qualification Background - **Solutions and customer engineering** - **Implementation and data engineering** ### Do you meet what the posting states? The posting asks for 2+ years. How many do you have? The posting reads as a senior role. What level are you at now? The job is in New York, NY · Santa Barbara, CA. Could you work in one of these? Which of these have you used in production? Answer each one. Nothing is saved or sent. [What postings ask for, by background →](https://nextmove.md/fde/paths) ## Conditions - **Location**: New York, NY · Santa Barbara, CA - **Work arrangement**: On-site - **Remote work restrictions**: Full-time in person at the NYC or Santa Barbara office. - **Employment type**: Full-time - **Travel**: Travel required, amount not stated - **Pay**: ## More like this [Starbridge](https://nextmove.md/fde/companies/starbridge) ### [Forward Deployed GTME](https://nextmove.md/fde/jobs/5c0049867a00820e) New York, NY On-site 4mo ago $125,000–$175,000 [monday.com](https://nextmove.md/fde/companies/monday-com) ### [Forward Deployed Consultant](https://nextmove.md/fde/jobs/2b1ae6fe9e6e6c0a) New York, NY Hybrid New · 2d ago $120,000–$170,000 [SingleStore](https://nextmove.md/fde/companies/singlestore) ### [Forward Deployment Engineer- Greater NYC ](https://nextmove.md/fde/jobs/18f3fa69352ac76b) New York, NY 11d ago $120,000–$200,000 - [Other jobs at Avoca (1)](https://nextmove.md/fde/companies/avoca) ## The job description from Avoca Posted by Avoca on Jun 5, 2026 ### About Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ### About the Role As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager. You'll get into the technical details of home service companies, advising on integrations, AI prompt configurations, and product setup to ensure every implementation achieves client goals, hits time-to-value targets, and delivers an exceptional experience. This is a highly cross-functional, client-facing role. You'll partner closely with CS, Sales, Product, and Engineering while managing multiple implementations simultaneously, balancing hands-on execution with strategic guidance. ### What You’ll Do - Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live. - Gather and document client business requirements and translate them into clear technical specifications that achieve customer goals through product expertise and best practices. - Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impact. - Partner with Product and Engineering to stay current on new features and build repeatable implementation playbooks and scalable success frameworks. - Design and deliver tailored training and education on Avoca products to drive client proficiency and product adoption. - Lead testing efforts including configuration QA, client testing coordination, and issue triage and resolution to ensure high-quality deployments. - Provide go-live support by coordinating launch activities, monitoring production volume, and transitioning clients to post-launch teams seamlessly. - Advocate for product improvements that matter most to implementation clients. - Requires flexibility to travel to client sites. ### What You'll Bring - 2-5 years working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success, or more than 4 years of overall experience. - Demonstrated fluency with APIs, webhooks, and integration patterns, including the ability to read and discuss payloads, auth models, and error handling. - Experience configuring prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts. - Strong project management skills with experience managing multiple concurrent software delivery projects for B2B clients. - Clear, direct communicator who can simplify complexity for both technical and non-technical audiences. - Self-motivated and comfortable operating in fast-moving, high-growth environments, with a track record of owning processes end-to-end. ### Who You Are - Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments. - Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously. - Autonomous, self-directed, and comfortable working with ambiguity. - A proactive and effective communicator. - Collaborative, organized, and efficient. - Eager to work in person at our NYC or Santa Barbara office full-time. ### Benefits - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Monthly wellness stipend - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Standing desks and workspace accommodations available on request - All core tools and software provided **Compensation:** The expected base salary for this role is $130,000-$170,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. ### Why Avoca At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. *Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.* [View posting at Avoca](https://jobs.ashbyhq.com/avoca/51481d40-e339-47de-9d6d-4927397b41bb/application) ## About Avoca Avoca provides AI front-office agents that answer calls, book jobs, follow up with leads, and coach service-business teams. 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